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Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts

Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts

Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts的照片库

靠近海滩、沙滩椅、海滩遮阳伞、沙滩毛巾
外观
室外游泳池，恒温泳池
住宿场地
冰箱、微波炉、烤箱、炉灶

点评

9.2/10
非常棒

整租房屋

4 间卧室2 间浴室可容纳 12 人（按实际入住人数收费）204 平方米

热门服务设施

  • 游泳池
  • 干衣机
  • 热水浴池
  • 洗衣机
  • 空调
  • 烧烤架

住宿简介

尽享整间住宿

您与同行的旅伴将享有整间住宅，无需与陌生人共享。

Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts

Your Perfect Summer Escape Awaits at La Casa Del Sol!

Exclusive Summer Specials – Book Your Stay Today!

After an extensive top-to-bottom renovation, we are thrilled to welcome guests back to La Casa Del Sol, one of North Captiva’s most stunning beach homes.

Designed to comfortably accommodate up to 12 guests, this luxury 4 bedroom retreat offers everything you need for a relaxing and unforgettable island getaway.

Steps from the Beach, Surrounded by Beauty
Located on the private island of North Captiva, La Casa Del Sol (The House of the Sun) is just steps from the sugar-white sands and offers breathtaking ocean views. Whether you’re soaking up the sun, exploring world-renowned shelling beaches, or unwinding in the private heated pool with a tiki bar, every moment here is designed for relaxation.

Unmatched Luxury & Comfort

Private Heated Pool & Tiki Bar – Lounge poolside with a cocktail or relax in the hammocks under swaying palm trees.
Spacious Accommodations – 3 queen guest rooms + oversized bunk room with 3 bunk beds (sleeps 6, with Xbox gaming console + Smart TVs).
Gourmet Kitchen – Fully stocked with paella and pizza pans, slow cooker, waffle maker, blender, pasta pots, and more!
High-Speed Starlink WiFi – Work remotely with speeds up to 400 Mbps (yes, paradise now has fast internet!).
Smart TVs in Every Room – Stream your favorite shows.
Reverse Osmosis Water Filtration – No need to bring bottled water!
Fluffy Towels & Hotel-Quality Linens – For the ultimate in comfort.
Private Chef & Grocery Concierge Available – Enjoy delicious meals without the hassle.

Adventure & Island Exploration
As a guest of La Casa Del Sol, you’ll enjoy exclusive North Captiva Island Club privileges, including:
✔ 2 additional resort pools
✔ Complimentary paddle boards, kayaks, & bikes to explore the island

✔ Private beach access through Captiva Castaway
✔ Cornhole & large selection of family board games

No Cars, Just Nature & Tranquility
North Captiva is a true island escape with no cars—just golf carts, sandy lanes, and abundant wildlife. Watch for dolphins, manatees, gopher tortoises, and exotic birds right from your doorstep.

Island Dining & Chef Services
Dine out at Mangoes Pool Bar, Mainstays or Over the Water Restaurant.
Prefer a private chef? Ask us about exclusive dining experiences!

Getting Here

The island is accessible only by boat or ferry. We recommend Island Girl Charters, a 20-minute ferry ride from Pineland Marina.
Closest airport: Fort Myers International (RSW).

Please Note:
VRBO’s "Cleaning Fee" covers more than just property cleaning. It includes all guest toiletries, dockside guest pick up, luggage, on-island transportation upon arrival, and check-in-out assistance.

The beach is calling—don’t miss your chance to experience the magic of North Captiva at La Casa Del Sol!

Book your stay today & take advantage of our exclusive summer specials!

Do not miss the opportunity to enjoy a relaxing family friendly summer getaway at one of North Captiva's best properties offering Summer Specials to welcome guests back to our beautiful island paradise!


About North Captiva Island
The beautiful, pristine island of North Captiva is a private island with only 300 homes. The island has no cars, and the only modes of transport are golf carts, and bikes which is something we are quite proud of. Most of all, the island is an incredible sanctuary to wildlife providing guests with regular sightings of dolphins, manatees, gopher tortoises and majestic birds. Sun, sand and seashells are also bountiful.


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住宿经理

Maikel & Claire Marrero

语言

英语、西班牙语

添加日期以查看价格

住宿服务设施

沙滩

  • 邻近沙滩
  • 沙滩毛巾
  • 沙滩躺椅
  • 沙滩遮阳伞

泳池/SPA

  • 1 个热水浴缸
  • 1 个室外泳池
  • 按摩
  • 公共泳池
  • 恒温泳池
  • 私人泳池

互联网

  • 独立别墅提供：免费 Wi-Fi

停车设施和交通

  • 无需乘车

厨房

  • 冰箱
  • 厨房岛台
  • 炊具、餐具和厨具
  • 电热水壶
  • 调味料
  • 华夫饼机
  • 咖啡壶/茶具
  • 烤面包机
  • 烤箱
  • 料理机
  • 龙虾/螃蟹笼
  • 炉灶台
  • 微波炉
  • 洗碗机
  • 纸巾
  • 制冰机

用餐

  • 餐桌
  • 厨师服务

卧室

  • 4 间卧室
  • 提供床单

浴室

  • 2 间浴室
  • 按摩浴缸
  • 吹风机
  • 肥皂
  • 淋浴
  • 室外淋浴
  • 提供毛巾
  • 卫生纸
  • 洗发水
  • 浴缸或淋浴

起居区

  • 餐桌
  • 客厅

娱乐

  • 电玩游戏
  • 可收看有线/卫星频道的智能电视
  • 立体声
  • 书
  • 游戏
  • DVD 播放器

室外区域

  • 花园
  • 烧烤架
  • 室外家具
  • 屋顶露台
  • 阳台

洗衣房

  • 洗衣机
  • 洗衣设施

工作区

  • 打印机

舒适

  • 空调

宠物

  • 不允许携带宠物

适用性/无障碍设施

  • 无烟住宿

服务和便利设施

  • 客房清洁（服务有限）
  • 熨斗/熨衣板

地段亮点

  • 近海
  • 邻近海湾
  • 邻近游船码头

休闲活动

  • 恒温泳池
  • 皮划艇
  • 网球
  • 游乐厅/游戏室
  • 自行车
  • 附近可步行游览野生动物园
  • 附近可参加生态旅游
  • 附近可钓鱼
  • 附近可浮潜
  • 附近可观鸟
  • 附近可划皮艇
  • 附近可进行水肺潜水
  • 附近可骑摩托艇
  • 附近可骑水上摩托车
  • 附近可骑自行车
  • 附近可游泳
  • 邻近篮球场
  • 邻近远足小径/自行车道

安全功能

  • 一氧化碳检测器（房东注明住宿有一氧化碳检测器）
  • 烟雾检测器（房东注明住宿有烟雾检测器）
  • 急救箱
  • 灭火器
  • 呆锁

概况

  • 单元面积：204 平方米
  • 花园
  • 自行车

同类型住宿

靠近海滩

Dream house near the beach, private pool, steps from the beach!

  • 游泳池
  • 厨房
  • 洗衣机
  • 干衣机
9.4 分，总分 10，绝佳，25 条点评
Dream house near the beach, private pool, steps from the beach!

政策

入住

16:00 开始办理入住
提供无接触办理入住服务
住客需年满 25 岁

退房

9:00 之前退房

特别入住说明

您将收到房东发来的电子邮件，内含入住和退房说明

宠物

不可带宠物

儿童及加床

欢迎儿童入住。

重要信息

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡、借记卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
店内允许举办派对和活动（包括家庭聚会、生日派对及婚礼）；参加人数上限：20 位
欢迎长租。
房东表示住宿内安装有一氧化碳探测器
房东表示住宿内安装有烟雾探测器
此住宿场所采用的安全设施包括：灭火器、急救包和呆锁。
该住宿由我们的合作伙伴 Vrbo 管理。您将收到 Vrbo 发来的电子邮件，内含 Vrbo 帐户的链接，可供您变更或取消订单使用。

其他注意事项

进出该住宿无需开车。

住宿的其他常用名称：

Vrbo Property

街区简介

地图
Captiva, FL

附近有什么？

  • 北卡皮瓦岛海滩 - 步行 2 分钟 - 0.3 公里
  • 特纳海滩 - 车程 16 分钟 - 8.7 公里
  • 盲道海滩 - 车程 17 分钟 - 9.0 公里
  • Bowman's Beach (鲍曼海滩) - 车程 24 分钟 - 13.4 公里
  • 萨尼贝尔岛南部海滩 - 车程 25 分钟 - 15.0 公里

餐厅

  • The Mucky Duck
  • Tarpon Lodge
  • Green Flash
  • Starbucks
  • RC Otter's Island Eats

常见问题

Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts有游泳池吗？

是的，此住宿设有1 个室外游泳池。游泳池类型为恒温泳池。

Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts允许宠物入住吗？

不可以，该住宿不允许宠物入内。

何时可在Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts办理入住？

16:00 开始办理入住。

何时可在Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts办理退房？

退房时间为 9:00。

Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts的地址在哪里？

此适合家庭入住的开普提瓦度假屋位于海滨，距离北卡皮瓦岛海滩 0.2 公里，并与Alison Hagerup Beach Park (艾莉森哈格卢海滩公园)和特纳海滩相隔不到 10 公里。而且，萨尼贝尔岛南部海滩和盲道海滩距离酒店不到 15 公里。

关于Exclusive Summer Specials! Luxury Beach House, Private Pool, 2 golf carts的点评

点评

9.2

非常棒

10 分 - 超赞。29 条好评，共有 40 条点评
8 分 - 还可以。7 条好评，共有 40 条点评
6 分 - 一般。3 条好评，共有 40 条点评
4 分 - 很差。0 条好评，共有 40 条点评
2 分 - 糟糕。1 条好评，共有 40 条点评

9.4/10

清洁度

点评

10/10 超赞

Laura M.

满意：清洁度

Perfection

We had a smooth arrival and the most beautiful, cozy home with every amenity we could ever want. We will be coming back as soon as possible! 💙
2024 年 3 月入住 5 晚

10/10 超赞

Ginna S.

满意：清洁度

Amazing!

Just returned from Casa Del Sol and can’t wait to return. Family of 7, had the most relaxing and beautiful time. Owner and property management responsive, kind and professional.
2024 年 3 月入住 5 晚

10/10 超赞

Kathy P.

满意：清洁度

Island Adventure

The house was extremely comfortable for our family vacation. The pictures on-line matched the actual experience. Access to the pool club and use of the golf carts made for a fun time for all!!
2024 年 2 月入住 5 晚

10/10 超赞

Ramey D.

满意：清洁度

Quiet Getaway

Completely remodeled interior was clean and well decorated. Large family of 11 and still allowed kids to have their own bed. Great location close to the beach and an easy walk to Mangos. Nice to have the heated pool as an option. Kitchen was well equipped and grocery delivery was super convenient.
2023 年 12 月入住 6 晚

10/10 超赞

Angela D.

满意：清洁度

Magical Vacation

Our 2 families stayed for a week in paradise. Communication/interaction with Tortuga Property Rental was easy breezy. They were very quick to respond to their texting phone number. The house was just what we needed. Perfect location from gorgeous beach- the golf carts made it easy to load up people/beach gear. Definitely need to keep the golf carts plugged in when not in use. One was a little less energetic. But we used both with no major issues and had a blast buzzing around the island on them! The house has everything you could possibly need for a wonderful stay. We were so happy to have the pool. It's partially shaded which was perfect when we were cooked from the beach but still wanted to relax outside. Sunsets from roof are AMAZING. Tons of board games to play- never found the Xbox which was disappointing for kids but I'm not complaining- less screen time;) We used Tortuga Property rental grocery and seafood ordering services- very smooth and easy process. Fresh seafood was delicious! I think it would be hard to not have a great time on the island no matter what but we were very happy with out stay at Casa Del Sol!
2022 年 7 月入住 7 晚

10/10 超赞

Heather L.，Birmingham, AL US

满意：清洁度

If you don’t stay here, you’re missing out!

My husband and I came to the island for the first time in September of 2020- and we fell in love with it. We decided to bring our parents and our kids back this trip so we needed a much bigger house! We found Casa del Sol and decided this was the place for us! We started the week off with minor hiccups but nothing that the owner didn’t immediately handle (or do the best he could!) to help make our stay amazing. The house was the perfect size and was well equipped with everything we needed! Sunsets were beautiful from the roof and it was just a short walk or an even shorter golf cart ride to the water. If you’re looking for a place to stay… we definitely recommended this one! Thanks Maikel for sharing your beautiful home with us!
2022 年 5 月入住 6 晚

8/10 还可以

Jenny J.

满意：清洁度

Great location!

We had an amazing time! This house is in a great location on the island. The homeowner is super responsive and extremely helpful!
2022 年 4 月入住 5 晚

8/10 还可以

Molly W.

满意：清洁度

Great family beach house

This house has everything needed to be comfortable and entertained. Board games, pool, beach toys and bunk beds.
2022 年 3 月入住 6 晚

10/10 超赞

Glenda K.

满意：清洁度

Excellent location and space for our group

Enjoyed everything about our trip.
2022 年 3 月入住 6 晚

10/10 超赞

Mitchell O.

满意：清洁度

Family Island Paradise

Property was perfectly located to access all features of the island quickly. Kids enjoyed the pool every spare moment of the trip. Roof top balcony made for amazing sunsets. From booking to checkout, everything was seamless.
2022 年 3 月入住 4 晚

10/10 超赞

Brandi M.

满意：清洁度

The Perfect Beach Getaway

A group of us thoroughly enjoyed our stay! The home is beautiful and in a great location. This is definitely a trip off the beaten path, but we enjoyed some “island time” and it was well worth the trek. We had one golf cart that had some old batteries, but it ended up getting us where we needed to go. We had all the towels a group of 12 could use. The pool was awesome. The internet/ phone service was unreliable, but we barely noticed and were able to unplug a bit. We would definitely recommend!
2022 年 3 月入住 6 晚

10/10 超赞

Lauren R.

满意：清洁度

Amazing Vacation

The vacation was wonderful. North Captiva is such a unique and beautiful place to vacation. The house was very nice and the owner and property managers were wonderful. The only complaint we had was that we eventually had to leave. :-) A few tips, the island is very laid back. No need for fancy clothes, in fact the kids didn’t have shoes on their feet for a whole week. Avoid the restaurants during the day on weekends, seems to be a lot more people and restaurants very busy on weekend. The NCIC pool area is fine, but nothing special, the house pool is nice but shaded a lot during the day, so our recommendation is the beach with a little pool time. And rent a boat for a day it was amazing!! We saw so many dolphins right up by our boat. If you are considering this vacation we say DO IT! The island it’s quiet, no cars was such a nice break from the hustle, the beaches were NOT overcrowded. It was an amazing week of relaxing and disconnecting from the world a bit.
2022 年 2 月入住 6 晚

8/10 还可以

Nadeen G.

满意：清洁度

Maikel was very attentive and always responded with any questions or needs I had.

The place was great! It was the island life I have been wanting to experience. We had a great time.
2022 年 2 月入住 5 晚

10/10 超赞

Tim K.

满意：清洁度

A great place to stay

One reason I chose this particular VRBO was due to the owner, Maikel, being willing to talk to me and answer some of my initial questions before signing on. Maikel, was very accommodating and promptly answered all questions I had throughout my week’s stay. I had reserved this place for nine family members but due to Covid only five of us made it. The other four included a three- and five-year-old. We had planned for them to reside in the bunk room and when we discovered the spiral stairs they’d have to traverse, we kept wondering how they would have done going up and down them. Being on an island without a grocery store takes a lot of planning to include shuttling us from the airport to the ferry station, the ferry ride, and the golf cart trip to the house. The Tortuga management team and VRBO owners provided great tips and assistance on how to accommodate the whole trip. Follow their tips and you’ll do ok. ‘Tortuga’ was timely on meeting us and taking us back to the ferry. They were very responsive to our needs as well. For groceries, we used Debbie @ Fresh Pick Grocery service and that turned out to be a great choice. We were there for the beach and that far exceeded our expectations given the width, length, and billions of shells. But focusing on the accommodations, what we really liked was the pool, the golf carts, the close walking distance to the beach, and the club facilities (primarily the fat tire bikes). We also liked the beach chairs, game equipment, and the propane grill provided. We had some concerns knowing there were only two bathrooms, but it turned out they where very accessible and even our original party of nine would have been ok. The only appliance that gave us problems was the dryer which took a long time to dry clothes. The Tortuga team mentioned that this was due to be replaced. We had a junior high student in our party and she was required to spend a couple of hours a day on homework which required internet access. We didn’t expect fast internet speeds but also didn’t expect the very slow speeds and lack of coverage either. If we had to use the internet to download a lot of data, it was best to go to the roof top deck and use our cellular data vs the wi-fi provided in the house. When doing so, it was plenty fast. We never go to the same place twice but if we were to do so, we’d use this VRBO again.
2022 年 1 月入住 7 晚

10/10 超赞

Jennifer R.

满意：清洁度

Great Place!

Very clean, great location! Kitchen is well stocked with cookware, dishes etc.Property manager was very responsive.
2022 年 1 月入住 14 晚

10/10 超赞

James W.

满意：清洁度

Great stay

Great location. Nice house and pool. Our party enjoyed Casa Del Sol very much. Excellent beach chairs and amenities, good kitchen and utensils.
2021 年 12 月入住 7 晚

10/10 超赞

Beccah S.

满意：清洁度

Always worth the travel!

North Captiva Island is an absolute gem, and worth the planes-trains-automobiles adventure to get there. Claire & Maikel have done a great job outfitting their home to compliment the island paradise, and were incredibly responsive to the needs that did arise while we were there. We had a lovely Thanksgiving week, and will certainly be planning our next NCI trip soon.
2021 年 11 月入住 8 晚

10/10 超赞

Dania D.，Miami, Fl.

满意：清洁度

North Captiva Isla d getaway

We had the best time at this property. I have stayed at many vacation rentals and can vouche that they were amazing when it came to giving us concierge services. The best service as of yet. This place is on a private island and the vive was so cool. You really feel disconnected. The place was fully stocked, had 2 golf carts to get around and was in walking distance to the beach. Plus it had beach chairs for everyone and we literally just sat and watched the waves. Sunrises from the rooftop and sunsets on the beach were perfect 10’s. We already want to go back!
2021 年 10 月入住 5 晚

10/10 超赞

Brad B.，powhatan, va

满意：清洁度

Excellent stay at Casa Del Sol

Our group of 8 with 4 kids ages 5-8 had an unforgettable time. The house was clean and well appointed. The owner Maikel and his wife Claire were extremely responsive with any questions we had about the house or island. The management company Tortuga was also accommodating and provided great service. The house is private and has a crows nest that has an amazing view of the island and beach. The beach is very close and great for relaxing and gathering shells with the kids. We will be back for sure.
2021 年 8 月入住 7 晚

8/10 还可以

Piper H.，Topeka

满意：清洁度

Captiva is a dream

This house is perfectly nestled on the island within walking distance to the beach. The house was very clean upon arrival, there are plenty of beach towels (you will need them), the kitchen is fully equipped. We had a golf cart issue that was eventually resolved by the property owner who was overall very responsive and helpful. Tortuga was difficult to reach overall and less responsive to the golf cart issue than I would have expected or preferred. The beds were squeaky and the dryer did not dry well making getting the towels done before departure impossible. Tortuga was made aware of the dryer and stated they would work on it. Pending the golf carts are in working condition as the property states this is an amazing place to rent. It is worth it to see the beautiful, calm, quiet, shell filled beaches Captiva has to offer. We of course want to come back and would absolutely rent this property again.
2021 年 7 月入住 5 晚

6/10 一般

Patrick M.，Roanoke, VA

满意：清洁度

The Good, The Bad and The....La Casa Del Sol 7/11/21-7/18/21

La Casa Del Sol is a well-appointed house on North Captiva Island. Our crew consisted of 10 people, 4 adults and 6 children(ages 3-13). For the good, the kitchen is well stocked furnishings are nice and home is in decent condition. North Captiva Island is away from it all, the rooftop deck on La Casa Del Sol is amazing; sunsets and sunrises are beautiful! The pool was a must and our kids loved it after a day at the beach! The house has everything you need, beach chairs, umbrellas, games, poolside bar, cornhole, outdoor shower, etc. For the bad, there is an issue with the upstairs(envelope, HVAC, etc.). It's very muggy, damp and actually wet upstairs. The bunk room temperature was cool, but other bedroom upstairs was warm and both were oddly damp all the time. Downstairs, the HVAC would creep up in temperature during the hot of the day. Both golf carts need replacing. Upon arrival on Sunday, one broke down and had to be towed. The same cart broke down again Monday and the other cart was intermittently breaking down and working. We repaired one on Tuesday and then by Wednesday both were picked up and fixed and owner treated us to dinner at Mainstays(Barnacles) for our time. We attempted to rent an extra cart, as did the owner and none were available on the island. For the....Tortuga management was less than par. They did have a representative in TN that was responsive, but otherwise we would send texts and get replies, but no communication or follow up. We contacted the owner(based on some passed reviews that mentioned this same issue) and worked through them. Our grocery ordered was not picked up(at least not 75%) of it. When we arrived, about 25% of our food was there(no cold stuff). I called Publix directly and from what I heard, the Tortuga representative only picked up the non-perishable groceries.Cold food was delivered around 10am Monday. With no grocery store options available, we purchased 7-8 items for $40+ at Mangos to get milk and try to get us by for breakfast. In the end, it was a rough start to the week, but by Wednesday we had settled in with working golf carts and could enjoy all that North Captiva Island had to offer.We can see the appeal, but would necommend properties managed by Tortuga. Wildlife is abundant, including ospreys, manatees, dolphins, snakes,tortoises, etc. Beware, mosquitos are abundant too(bring plenty of bug spray)!!!Shell collecting was fun, we found sand dollars and conch shells galore!
2021 年 7 月入住 7 晚

6/10 一般

Linda M.

满意：清洁度

Casa del Sol...a beautiful home

We loved the house and I wish I could give it 5 stars but there were some difficulties. First: the house is lovely with lots of room for 12 people to spread out. Although there were just 2 bathrooms it wasn't a problem because we didn't have to dress up and go anywhere. The pool was nice and sunny with tons of pool toys. Lots of towels. The problems were with Tortuga Rental Management. There were no washcloths or shower gel. We complained And it was never resolved. And really, 4 rolls of toilet paper? We ended up buying it at the store for $3.50 a roll. When we arrived, there was only 1 golf cart and it was not parked on the ramp so it could be charged which didn't really matter because the battery cable was broken. We called Tortuga and were told they would be there "shortly". Anyway, the first 3 days we had no golf cart. Finally, they repaired the cart and after another after a not so nice text to them they brought the promised 2nd cart. I really don't enjoy giving a bad review but that's just how it was. I would love to rent there again but would not consider it through Tortuga.
2021 年 7 月入住 6 晚

2/10 糟糕

brandie m.

不满意：清洁度

Buyer beware

This place does not reflect it summary. The property is poorly maintained. The house wasn’t clean when we arrived . We had to finish the family that stayed before us laundry and wipe down all surfaces . The furniture and appliances were broken . The pool was dirty and who knows the last time it had been shocked. The golf carts were broke down the entire time we were there. To top it off the house was infested with cockroaches . When I told the owner and asked for a partial refund he told me “there will be no refunds”. Definitely was the worst we have stayed in
2021 年 6 月入住 5 晚

8/10 还可以

Stacey B.

Family Vacation at Captiva

My family of 12 had an amazing stay at Captiva. We truly enjoyed La Casa Del Sol and it was spacious enough for everyone. The location is fantastic as it's only steps away from the beach and it's close to the club pool and bar. Overall, the house was beautiful, had great views, and was really cute. I was a little concerned about logistics but the owner provided tons of information that made getting to the island, grocery shopping, and getting around simple. I also would encourage joining the Captiva Island Visitor Facebook page for more tips. The owner also quickly responded to an issue we had, which was nice to have. The management company on the other hand was difficult to work with, not responsive, and created a little stress. Overall, our North Captiva vacation was one of the best vacations we have ever been on!
2021 年 6 月入住 7 晚

6/10 一般

Lori S.

满意：清洁度

Property Management Company is Terrible!

When we arrived, there was only one golf cart and the listing stated we would have two. We had a party of seven, including my elderly parents and three children. The property manager, Duncan, would not reply via text or return phone calls. After multiple times of asking Duncan about the golf cart and him telling us he would get us a loaner...he ghosted again. We did not get the golf cart in the morning as promised. We went out searching for him. We ran into one of his employees who gave us a loaner with a sketchy battery (He was so kind, not his fault). Not having two golf carts for three days put a noticeable dent in our vacation because we couldn’t go anywhere as a family. The pool was green for two days. Captiva Island is gorgeous and we will definitely be back! Although next time, we won’t be renting from Tortuga Properties. Duncan has no communication skills and couldn’t care less about whether or not you are enjoying your trip. He literally didn’t answer a dozen or more texts and wouldn’t answer the phone...not to mention how his voicemail was always FULL. I guess we were not the only ones trying to reach him... Summary: The house was beautiful and location is great, North Captiva is a dream! I would be mindful of who will be “managing” your vacation. Beware of Duncan!!
2021 年 5 月入住 6 晚