The staff was outstanding!!! They went above and beyond in fulfilling my request of dried fish, not even in the menu…I highly recommend this resort and coming back again soon with my friends and relatives…Thank you again Balay Kogon!!!
Antonio
2024 年 12 月入住 2 晚
8/10 还可以
Paul
2024 年 9 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful property, very quite. Very good for a quite vacation, do not expect to go for long walks or have party music around the pool
Paul
2024 年 9 月入住 5 晚
10/10 超赞
Carlo
2024 年 6 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing service from all the staff. From arrival pick-up to departure (😔), my 2-night stay was very memorable; I wished I would’ve stayed longer!
Carlo
2024 年 6 月入住 2 晚
10/10 超赞
Editha
2024 年 4 月 3 日
Editha
2024 年 4 月入住 2 晚
10/10 超赞
Martín
与配偶出行
2024 年 3 月 31 日
All good
Martín
2024 年 3 月入住 3 晚
10/10 超赞
Trisha Kate
2024 年 3 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Trisha Kate
2024 年 3 月入住 2 晚
8/10 还可以
Mohammad
团体旅客
2024 年 3 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
There should be more local food options and take advantage of the great resources in the community around the property instead of offering very basic foreign menu.
Mohammad
2024 年 2 月入住 3 晚
4/10 很差
Victoriano
与配偶出行
2024 年 1 月 29 日
不满意:员工和服务、服务设施、住宿条件和设施
I came to this Island to unwind in Balay Kogon but as soon as I arrived I became frustrated and dissappointed as to how they treat their costumer.
They lack communication and follow through, they misled the guest (moving to another property).
They need to improve their costumer service, they need to be proactive, the cleanliness is appaling, not much activity in the Island to do with, the restaurant doen’t have much choices. I expected more in this property Island but I didn’t get what is there to offer in their website. I am
So dissppointed especially the costumer service and their lack of communication before and during in the Island. There is a terrible in the toilet, same is through in their commin toilet. They need to address this issues for the guest to be able to enjoy their stay. They also need to know what to they mean about the word complimentary as I dont think they understand fully. I met the property manager and we discussed a lot of things but not the issues I had with the property. And they have to removed the Balay Kogon in all the booking websites as they used this as a trap for you to booked then it is not available. Shame we didn’t get what we booked for but definitely I will not come back at all. They need to improve in all aspect to be able to be competitive enough. I have never experience such a terrible service in a private island property until this moment. You have potentials develop the people who work in the property.
Victoriano
2024 年 1 月入住 4 晚
10/10 超赞
Norita
2024 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Everyone does way and beyond to make our stay wonderful!!!
Norita
2024 年 1 月入住 1 晚
10/10 超赞
Cesar
2024 年 1 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a good time and we came back. The best resort and staff are amazing.
Cesar
2024 年 1 月入住 2 晚
8/10 还可以
CarolineUy,Iloilo City
团体旅客
2019 年 3 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Balay Kogon is beautiful because the properties are detached and its charming because of its cogon roofs. The gardens are lush and well taken cared off. The staffs are very helpful and courteous.
CarolineUy
2019 年 2 月入住 2 晚
10/10 超赞
真实旅客
与家人出行
2019 年 1 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Had a wonderful time in Balay Kogon. They have the friendliest staff.
真实旅客
2019 年 1 月入住 3 晚
10/10 超赞
Pablo,Vancouver
2018 年 12 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location is amazing and resort is perfect getaway and be with nature. Staff is wonderful, patient, funny and brings that local Sicogon hospitality that is unmatched. The rooms are wonderful, clean, peaceful and has everything you need. We stayed here for a week when others only 2-3 days and was worth every day of the stay for peace and quiet. Isolation is not for everyone as some might not be cool with eating only in one place, no wifi, and just the ocean and mountain as your playground. But for those that really want to get away from it all, this is it!
Pablo
2018 年 12 月入住 7 晚
8/10 还可以
真实旅客
2018 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Not crowded! Amazing stay
Amazing stay. Place was not overcrowded. Staff was friendly. Has a relaxing stay. Maybe more variety of food for be better. Will recommend to friends.
真实旅客
2018 年 11 月入住 2 晚
10/10 超赞
Katrina
2018 年 12 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The view was spectacular! This is the place to get away from city life and just relax. Island hopping is available and at your own pace: you can stay longer or shorter at any stop. Did I say views were spectacular?
Katrina
2018 年 11 月入住 1 晚
10/10 超赞
JOHN RONALD
2018 年 8 月 24 日
RELAX...
excellent place and ambiance was very peaceful....no wifi signal that made the family more conversation...
JOHN RONALD
2018 年 8 月入住 1 晚
8/10 还可以
Cheche,Imus Cavite
2018 年 8 月 22 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It is definitely a REPEAT PLACE for us looking forward to comeback again soon. Just a suggestion: The nearby fisherman folks is a community worth tapoing. They can provide the freshiest catch. We were able to buy crabs and fish there but was charged corkage fee. I know that this is a hotel guidelines but this should apply to guest not buying their food in the hotel. We ordered our food in the hotel 3 main courses with desserts and drinks but still ended up paying extra for seafoods not even available in the hitel tht day. They should replace the noozles of their toiletries. I ended up fixing them each time I use them. The heater is not working well. Imagine taking a shower wth water so cold and abruotly changed into HOT water and nack again to COLD all within 2 mins in the shower! That was quite an experiece. What’s commendable are the very helpful staff particularly the security guards, Mae who helped us wth ICE when my daughter had a sprain late at night. Kim our waiter was oarticularly attentive to us as well. Pizza and burgers will be a great addition to ur menu.