2/10 糟糕
Eduardo
与家人及幼儿出行, 与家人出行
2025年02月25日
不满意:清洁度、服务设施、住宿条件和设施
The gentleman who assisted me from the beginning was great. One of the housekeepers was great. Passed that it was un professional. I was changed to a different run due to plumbing issues with the first room. The first room had ants and the second room had roaches!!! These room were disgusting and had old dirty laundry under the couches. This hotel should not be rated 3.5 stars. Maybe a 2 star. We had to leave the facility because of large commotion on our floor that was happening and there was dog urine across our floor and the lobby area. I will be calling Expedia or expecting a call. This stay was unacceptable.
Eduardo
2025 年 2 月入住 4 晚