I arrived here on January the 2nd at night for a 3 night stay with my wife and 15month old baby. The uk as a whole having a very cold weather snap with weather warnings in place,- 3 to be exact with significant snow fall.
On arrival I was asked for a credit card in case of any damage I might do to the cabin, seemed an odd introduction with not much information care or attention taken to welcome us to the resort.
On entering the cabin there was no heating on which on inspection turned out to be electrical panel heaters that had seen better days, the building was damp as it of course had obviously lay vacant with no heating to heat the fabric and make up of the building resulting in a damp smell and unbearable damp cold rooms. This then instantly felt like a survival situation to turn on all the heating and figure out how to set the heating with a small baby in the freezing cold, not quite what I had intended for a wee family break.
I might add that this is very poor and although my wife did mention to them a day later and they had assured us it was not correct and it should have been on for our arrival, the very first thing that was mentioned on arrival at reception was a credit card and how because it was an Expedia online booking we didn’t need to worry about an electrical bill payment! Call me suspicious but it evident that it’s there protocol to save money.
Lastly the roads and paths no salt or clearing just black ice everywhere! Very dangerous!
Fraser
2025 年 1 月入住 3 晚
10/10
Christopher
2024 年 12 月入住 4 晚
10/10
connor
2024 年 12 月入住 4 晚
8/10
Lisa
2024 年 10 月入住 4 晚
8/10
The peace & quiet here was amazing! Other guests were respectful & the only noise in the morning was the ducks looking for food. Our lodge was dated but comfortable. There were a few minor issues but nothing that affected our stay. So in summary the accommodation is not luxurious but the location & setting are wonderful if it’s a quiet break you are looking for.
Julie
2024 年 10 月入住 3 晚
10/10
Tracey
2024 年 8 月入住 3 晚
2/10
This place was absolutely terrible, smells awful, black mold everywhere, entire chalet was dirty. Hair all over the bed sheets, and given the opportunity to even give a partial refund the property refused!! The chalet is a health hazard and I cannot fathom how such a once beautiful property has become so rundown!!
Nikki
2024 年 8 月入住 2 晚
6/10
El complejo es bonito y tranquilo, personal amable. El lodge algo viejo, cuarto pequeños, cama matrimonial muy pequeña. La ducha del baño le hace falta una mejora. El edredón para la cama de abajo del 2do cuarto no estaba limpio. Es bonito el sitio y el lodge pero falta actualizacion y es muy caro para lo que es. No volvería por ese precio.
Lucia
2024 年 8 月入住 3 晚
6/10
Logement bien situé mais assez peu confortable et assez vieux. Literie d un autre temps, même mes enfants ont eu du mal à dormir sur le matelas du canapé lit.
真实旅客
2024 年 8 月入住 2 晚
10/10
Khaled
2024 年 8 月入住 2 晚
6/10
Great place for 2 nights after we were let down elsewhere but the whole place is a bit tired, I wouldn't really call it a resort, it's just a few static caravans around a duck pond but good location for visiting Aviemore and Cairngorms.
Ian
2024 年 7 月入住 2 晚
4/10
Syed
2024 年 7 月入住 3 晚
10/10
Niklas
2024 年 7 月入住 3 晚
4/10
To start check-in not until 5pm which seems late to me. (Only saw this once booked)
Told a fee to check in early. (Which was steep)
Place was freezing when we entered with no heating on. Which must be a knock on effect for the place smelling damp/musky. It did heat up ok eventually.
Was very shabby inside and worn out.
Kitchenette was in good condition, but only highlighted more that everything else wasn’t.
Sofa bed once folded out was dirty and had dog hairs on and in it. Had to be made up ourselves which we understand why, but clearly isn’t folded out and checked.
Also the sofabed mattress being thin, is also clearly very much used and in need of replacing. The springs on such a thin mattress are easily felt when new, but on this one there were several that are past their best and sore to lay on.
The overall cleanliness was ok considering the condition.
More dog hairs in second bedroom.
Bathroom was a bit grubby.
What we paid was very expensive for what we stayed in.
Wouldn’t return, which is a shame as it just needs a refresh.
James
2024 年 7 月入住 2 晚
8/10
Negatives:
There was an overwhelming damp/off smell when we first entered the apartment which I later discovered came from the vacuum cleaner when I used it. The bathroom light and hot water tap didn't work and the duvet for the sofa bed had a yellow stain on it. The "free kids club" is a run down cabin in which you pay £1 per game of pool (don't expect chalk). There are no plug sockets beside the bedroom mirror/dressing table. The bar area was always empty.
Positives:
The area is fantastic. My kids loved feeding the ducks and walking around the grounds finding the assault course, as they called it. The kitchenette was well equipped. The pool is ok. It was peaceful and really lovely to be surrounded by nature.
We used the accommodation more as a base for discovering attractions nearby. However, had the restaurant been open or if there were better amenities indoors (for when the weather was poor) then we might have spent more time at the resort.
Lynsey
2024 年 7 月入住 3 晚
8/10
Ankur
2024 年 6 月入住 2 晚
2/10
Shabby interior with stained pillows and holes in the bed linens
Broken bath overflowing and fire . Everything needed a good clean
Janette
2024 年 6 月入住 4 晚
10/10
Amazing location
Gireesha
2024 年 5 月入住 2 晚
10/10
It was amazing. Wonderful for families.
Rachel
2024 年 5 月入住 5 晚
8/10
Peter
2024 年 4 月入住 3 晚
8/10
The only annoying thing was there was only a single bed and a double bed made up. We had to make up the sofa bed and the single pull out. They knew there were two children. Apart from that it was fine and had everything we needed. We were busy throughout the day so we left the sofa bed up.
moira
2024 年 4 月入住 3 晚
8/10
Great place yo rest ,beautiful nature.
Laura
2024 年 3 月入住 2 晚
10/10
Such good value we loved it. It was even better than we expected. People running the place are lovely too.
Lauren
2024 年 3 月入住 2 晚
10/10
Location is great.
Little things only - A bit litter around the cabin outside area, a few bits of cutlery dirty, cabin needs a bit of an upgrade, a few bulbs not working, grit or salt on walkway, some facilities not available.
Still an overall great experience.