The staff was friendly, the administrator Angel went out of his way to make us feel comfortable. Carmen prepared a lovely breakfast. My only disappointment was that I reserved a deluxe room with a king size bed and upon arrival was given a small room with a queen bed. I had to sleep in the small room the first night. The following day I found out that their was a suit available with a king size bed and I was not offered it the first night. They preferred compromising my comfort instead of having a happy guest. Most unfortunate.
Arlene
10/10 超赞
josefina
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent area and the staff was amazing
josefina
2025 年 3 月入住 3 晚
6/10 一般
Robert
2025 年 3 月 19 日
满意:员工和服务
Bad breakfast. Door knob to my room was super loose. Shower was dirty
Robert
2025 年 3 月入住 5 晚
8/10 还可以
Jezreel Gaius,Lake Elsinore
与家人出行
2025 年 3 月 5 日
满意:清洁度、员工和服务、服务设施
Hard to find on the street. No signage. It’s Nice. Clean. Great bed and sheets. Love the L’Occitane toiletries. TV did not work. Breakfast was just basic toast and egg. Pool on rooftop was dirty and swarmed with birds using it as their pool. If you’re coming back to Upper House after a night of partying, it’s hard to enter the place, they don’t wake up to open the door right away. Nice and helpful staff.
Jezreel Gaius
2025 年 3 月入住 2 晚
8/10 还可以
Christopher
团体旅客
2025 年 3 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good rooms, great shower and water pressure. Walls a bit thin, noisy but good value at price
Christopher
2025 年 2 月入住 4 晚
10/10 超赞
Agatha
2025 年 2 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
Agatha
2025 年 2 月入住 3 晚
10/10 超赞
Mojdeh
与配偶出行
2025 年 2 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Awesome experience
Mojdeh
2025 年 1 月入住 4 晚
10/10 超赞
Bibiana
商务旅客
2025 年 2 月 12 日
满意:员工和服务、服务设施、住宿条件和设施
Good just need Check the rooms smells like old place all my dress smells like a old house and humedity
Bibiana
2025 年 1 月入住 2 晚
10/10 超赞
Carl
2025 年 2 月 5 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Carl
2025 年 2 月入住 3 晚
10/10 超赞
Catalina
2025 年 2 月 1 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A great place, very peaceful. Only 9 rooms witch makes it very personal
Great staff, very helpful. Awesome terrace with 2 pools
Catalina
2025 年 1 月入住 6 晚
10/10 超赞
Robert
与配偶出行
2025 年 2 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A Boutique hotel right in the heart of the walled City. Staff were wonderful, always smiling and nothing was too much trouble. While some were more fluent in English than others communication was never an issue, and their English was alway a great deal better than my Spanish.
We particularly enjoyed the breakfast, it wasn't a large buffet but an option of a North American or Colombian option. Always served with fresh fruit and a large glass of fresh squeezed Orange juice. Breakfast was always served around a large communal dining table. It gave an opportunity to interact with other guests. This was nice and intimate given the small number of rooms in the hotel. We enjoyed our week and would not hesitate to return to the Upper House.
Robert
2025 年 1 月入住 7 晚
10/10 超赞
Leida
与家人出行
2025 年 1 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing hotel!
Everything was great. Location, clean and service.
Leida
2025 年 1 月入住 2 晚
10/10 超赞
Oleg
2025 年 1 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
It's a gem in the walled city, walkable to all attractions and activities, yet in a very quiet setting. Rooftop swimming pool with jacuzzi and sunbathing area was excellent.
Oleg
2025 年 1 月入住 4 晚
10/10 超赞
Dylan
2025 年 1 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Incredible stay, location, staff etc
A really lovely stay here. The rooftop pool is wonderful and private away from the rooms. There’s no time restriction on when you can be there so it’s lovely to have a night swim if you like or early morning swim. Location is INCREDIBLE and so perfect for getting everywhere. It’s an intimate yet lovely vibe, with breakfast included being the best arepas we have had on our trip. The staff were like friends- letting us watch how to make arepas with the chef and talking us through how to have them in traditional ways. Overall such a good stay and a huge highlight. Thank you!!