My only complaint is that when I checked in, my card was charged for the full amount, and then two more separate charges for the nightly rate. So the check- in withheld double the original amount for the room. They are telling me the “extra” charge will fall off of my account in a few days, but until then I do not have access to that money. It is extremely frustrating that no one can make it right for several “business days”.
Delicia
2025 年 4 月入住 2 晚
8/10 还可以
Ronnie
与家人出行
2025 年 3 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Building grounds were un kept. Trash cans were old and dirty.
Ronnie
2025 年 3 月入住 2 晚
10/10 超赞
April
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
April
2025 年 3 月入住 1 晚
2/10 糟糕
Heather
与家人出行
2025 年 2 月 23 日
满意:住宿条件和设施
不满意:员工和服务
During check in, we were not able to get the room we actually booked. I also left a cell phone in the room, by accident, and paid to have a UPS box shipped and returned for the phone. The staff found the phone but never returned the phone after several touch points during the week chasing it down with the management team. Extremely disappointing so we have removed our upcoming booking and changed to another hotel.
Heather
2025 年 2 月入住 2 晚
10/10 超赞
Maurice
2025 年 2 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Maurice
2025 年 2 月入住 1 晚
10/10 超赞
Stephen
与家人及幼儿出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very helpful and courteous.
Stephen
2025 年 2 月入住 1 晚
10/10 超赞
Julie
与家人出行
2025 年 2 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Julie
2025 年 2 月入住 1 晚
10/10 超赞
Raymond
与家人出行
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and friendly front desk
Raymond
2025 年 2 月入住 2 晚
10/10 超赞
Jayna
与家人出行
2025 年 2 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jayna
2025 年 2 月入住 2 晚
8/10 还可以
Joanne
与家人出行
2025 年 2 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable, convenient with cordial staff.
Very efficient checkin. Room was stocked and close to the door which was a request made at time of booking. Really appreciated the pet friendly attitude and reasonable fee.
Joanne
2025 年 1 月入住 1 晚
8/10 还可以
Andrea
与家人及幼儿出行, 与家人出行
2025 年 1 月 31 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed here during a volleyball tournament at the nearby LakePoints. It was in walking distance with sidewalks. Room was very clean, roomy with the small kitchen area too. The indoor pool was nice and warm for the kids to play in. The breakfast was always ready prior to start time and very good. Nearby fast food Taco Bell, Chic Fil A and Starbucks were all excellent when we grabbed it. I would definitely recommend staying here if you are an athlete’s family attending LakePoint tournaments.
Andrea
2025 年 1 月入住 2 晚
8/10 还可以
Maria
与家人出行
2025 年 1 月 8 日
满意:清洁度、服务设施、住宿条件和设施
Everything was good except for the housekeeper rude and very bad attitude
Maria
2025 年 1 月入住 2 晚
8/10 还可以
Carolyn,Flat Rock
与配偶出行
2025 年 1 月 6 日
满意:员工和服务,清洁度
Kudos to the Duty Manager, Fred, for his outstanding customer service (I’m a retired hotel exec, and would hire him in a heartbeat!).
The food service employees were courteous and working hard to meet guest needs (kids in house for sporting event, so good chaos management).
The facilities are in need of a renovation, but the bed and pillows were comfy and the kitchenette, very handy.
The breakfast is plentiful. This is a very good budget motel.
Carolyn
2025 年 1 月入住 1 晚
8/10 还可以
Jonathan
2025 年 1 月 4 日
Jonathan
2024 年 12 月入住 11 晚
10/10 超赞
Kenneth
与家人及幼儿出行
2024 年 12 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasant and easy check in.
Had what we needed when we asked (except for luggage carts that inconsiderate guests kept in their rooms).
Kenneth
2024 年 12 月入住 1 晚
6/10 一般
amanda
与家人出行
2024 年 12 月 22 日
不满意:住宿条件和设施,清洁度
We had decent beds and breakfast. There was immediate musty/ mold smell in room when walking in. A few little spots in shower area, under cushions of couch (pullout bed area), on a lamp cover, and mostly in air unit. I would of had a perfect review and stay if there was no mold.
amanda
2024 年 12 月入住 1 晚
8/10 还可以
Courtney
与家人出行
2024 年 12 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fantastic stay
Very clean, pleasant staff, close to several restaurants.
Fan in bathroom did not function.
Would stay again.
Courtney
2024 年 12 月入住 2 晚
10/10 超赞
Tatica,Lexington
2024 年 12 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My Family and I had a very good stay. Only concern was the Handicap shower was very messy. Had to use tons of towels to keep from slipping on the floor
Tatica
2024 年 11 月入住 3 晚
2/10 糟糕
Kimberly
与家人出行
2024 年 12 月 8 日
不满意:清洁度、服务设施、住宿条件和设施
Had to move rooms due to a faulty fire alarm. Both rooms smelled of cigarette smoke.
Kimberly
2024 年 11 月入住 3 晚
10/10 超赞
Barbara
带宠物出行, 与配偶出行
2024 年 11 月 18 日
A very nice comfortable bed is my most important part of any stay. These beds were comfortable and cozy. The receptionist was very accommodating. The breakfast was ok… i missed having toast. Recommend requesting a room on the side of the road not near the truck stop. I give it excellent reviews.
Barbara
2024 年 11 月入住 1 晚
8/10 还可以
Barbara
与家人出行
2024 年 11 月 12 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean, remolded
Barbara
2024 年 11 月入住 1 晚
10/10 超赞
Tim
与家人出行
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay for baseball
Great location for a baseball tournament at Lakepoint. Quiet rooms! Best sleep on a baseball weekend I’ve ever had!