Great accommodation. Very clean with a very friendly staff
Christopher
2025 年 2 月入住 3 晚
10/10 超赞
Kelly d
与配偶出行
2025 年 2 月 15 日
满意:清洁度、员工和服务、服务设施
We enjoyed our stay. The staff was super friendly. The rooms were very clean. My only complaint is the air conditioning did not work and it was difficult to sleep. I was told the air-conditioning is turned off during the winter months. This would’ve been acceptable, except the doors cannot be left open at night due to lack of screens. Otherwise, a very great place to stay.
Kelly d
2025 年 2 月入住 6 晚
8/10 还可以
Mark
与配偶出行
2025 年 2 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Restaurant was good and convenient. Hotel staff was great. What I didn’t like is that it took too long to get hot water up to the seventh floor and dishes from room service laid outside a door for at least three days, before they were taken away!!
Mark
2025 年 2 月入住 4 晚
6/10 一般
Carol
商务旅客
2025 年 2 月 5 日
满意:员工和服务
The hotel was convenient for my business meeting. It is dated. The carpeting is old and stained. Bed was comfortable. Hotel staff pleasant.
Carol
2025 年 2 月入住 1 晚
10/10 超赞
Ramon
与家人出行
2025 年 1 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only minor complaint is that the room in particular felt dated and could benefit from some minor repairs and improvements.
Ramon
2025 年 1 月入住 2 晚
10/10 超赞
Richard
2025 年 1 月 19 日
Richard
2025 年 1 月入住 1 晚
10/10 超赞
Doga
2025 年 1 月 6 日
Doga
2024 年 12 月入住 1 晚
2/10 糟糕
Polly
与配偶出行
2024 年 10 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Like: friendly staff. Delicious steak dinner and margaritas.
Dislike: Pool was unexpectedly closed. It did reopen but by that time we decided not to swim.
Polly
2024 年 10 月入住 1 晚
8/10 还可以
Rae
2024 年 6 月 3 日
Rae
2024 年 5 月入住 1 晚
6/10 一般
Anthony
2024 年 5 月 13 日
不满意:清洁度、住宿条件和设施、客房舒适度
Anthony
2024 年 5 月入住 1 晚
10/10 超赞
Karlos
2024 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice
Karlos
2024 年 4 月入住 1 晚
10/10 超赞
Karlos
商务旅客
2024 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place to stay
Karlos
2024 年 4 月入住 1 晚
10/10 超赞
Sheryl
2024 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Blast from the Past
Weve bern visiting Francisco Grande since 2003
In spite of seeing a few signs of aging, its a wonderful getaway out in the desert. Always good food in the Duke Lounqe, & awesome servers. Love the feel of days long gone.
Sheryl
2024 年 4 月入住 1 晚
10/10 超赞
Sheryl
2024 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Blast from the Past
Weve bern visiting Francisco Grande since 2003
In spite of seeing a few signs of aging, its a wonderful getaway out in the desert. Always good food in the Duke Lounqe, & awesome servers. Love the feel of days long gone.
Sheryl
2024 年 4 月入住 1 晚
6/10 一般
Rosemary
2024 年 4 月 2 日
Room was clean and comfortable but the whole resort reminded me of an aging movie star past her prime. Lobby was so-so and I was so disappointed to come out of the elevator on the 6th floor to cement and an outside entrance to the room. Would rather have stayed at a Holiday Inn Express.
Rosemary
2024 年 3 月入住 1 晚
4/10 很差
Steve and Barb
与配偶出行
2024 年 3 月 24 日
不满意:住宿条件和设施,服务设施
Water from tap is not drinkable. Tried to use vending machines to get water, they would not accept cash OR ANY credit cards. Terrible!!
Steve and Barb
2024 年 3 月入住 1 晚
10/10 超赞
Chris
2024 年 3 月 18 日
Chris
2024 年 3 月入住 1 晚
6/10 一般
Andreea
2024 年 2 月 25 日
Andreea
2024 年 2 月入住 7 晚
4/10 很差
Jonathan
与家人出行
2024 年 2 月 20 日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
No water for a full day, very dated
Jonathan
2024 年 2 月入住 5 晚
2/10 糟糕
Jennifer
与家人出行
2024 年 2 月 19 日
不满意:客房舒适度,住宿条件和设施
Big disappointment
Hotel needs an upgrade. When you walk into the room an old smell hits you. There is no screen on the patio door. And they don’t turn on the A/C apparently in February. On the 2nd day they lost water from 8am-10pm.
They blamed the city. No water was offered. Only pool water for the toilets
Jennifer
2024 年 2 月入住 3 晚
2/10 糟糕
Joseph
2024 年 2 月 19 日
不满意:住宿条件和设施,员工和服务
Joseph
2024 年 2 月入住 3 晚
2/10 糟糕
Craig
2024 年 2 月 4 日
不满意:住宿条件和设施
Funeral
Ice machine broken on our floor one of two available. Outlets in room some did not work. Coffee maker broken. Air conditioning not available, set on heat mode only. One of two elevators broken. Could not get second elevator to come up to any floor. Waited 10 minutes then called front desk was told they would try and get engineers to look at it today. Other guests taking stairs. I could not with a fifty pound suitcase. I would not recommend a stay here.
Craig
2024 年 1 月入住 3 晚
4/10 很差
Reeda
团体旅客
2024 年 2 月 4 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The food and drinks were great. But this property is really old and in need of a huge renovation