巴塞罗那格拉内尔之家附近酒店

"经常跟房口要整理房间，但是很多次都不理会客户的。房间缺乏很多客户穿洁用品，房间太细了。床褥太迫"

"非常好的入住体验"

"nice hotel! we have good time there."

"The hotel is not bad, location is great, but Very bad service at reception. They try to over charge you on things and take a long time both check in and check out. Tried to make a complaint to the front desk manager and he was not willing to even listen . "

"特别棒的酒店，位置绝佳，装修很新，工作人员服务态度热情周到，下次一定还会选择这家酒店。"

"Excellent, perfect location"

"Wonderful location and definitely amazing view！"

"We were misled by the good reviews until we actually stayed there for several days . It totally spoilt our holidays . The frontline staff are impolite , unprofessional & not helpful at all , which we would not expect in a 4 star hotel . The rooms are small , not user friendly with NO storage space at all ( not even a small drawer) . Only clothes rack is found in the room , no wardrobe ( not expected in a 4* hotel ) The worst thing is the bathroom ! The floor is really slippery , no safety handle installed , no anti-slip bath mat ! There is no privacy in the bathroom ( not as stated in their website .. private bathroom ! ) I literally have to step out the shower room naked to dress up in front of my roommate ! ! It's alight if you're couples ! The house keeping is not up to standard , the dustbins were left dismantled after room cleaning . The electric kettle is leaky , which is very dangerous . There is only 1 chair for 2 people to use , unacceptable in a 4 * hotel . We were only given 2 bottles of water on the 1st day , and was told that water was only provided for 1 day, unlike what they stated in their website ! ! Another amazing issue is tissue ... each room was provided with 4 pieces ( a small pack containing 4 pieces ) of face tissue for 2 people per day ! ! This was my 1st encounter in a 4* hotel ! I would never rate this hotel as 4* , 3 star is their max It's so disappointing to find such standard in this new hotel under chain management ! ! "