The lobby exudes a stunning elegance, adorned with intricate decor and inviting furnishings, yet this charm starkly contrasts with the rooms, which feel quite outdated and in urgent need of modernization. Upon entering my room, I was disappointed to discover a lack of attention to cleanliness; a noticeable clump of hair lingered in the shower, and the carpets appeared neglected—either unvacuumed or excessively worn—creating an overall impression of neglect.
However, my most significant frustration stemmed from the inconsistent availability of hot water. During the first three days of my stay, I found myself repeatedly contacting the front desk to request maintenance, as the boiler often required restarting or fixing. On other occasions, I had to let the tap run for an agonizing 30 minutes before warm water finally flowed—a truly inconvenient ordeal.
On a positive note, the staff members were exceptionally friendly and professional; each time I reached out for assistance, they responded promptly and courteously.
In summary, despite the warm hospitality and the lobby’s aesthetic appeal, I would not consider returning to this hotel or recommending it to others unless substantial renovations are undertaken to enhance the quality of the rooms.