This property is not a 4 star hotel. They use selective photos and are misleading about this being a 4 star. This is a motel that would be 2 stars max. When I mentioned something multiple times they just get defensive and increase the high pitch retail customer service voice while stating they are number one rated hotel in cedar city, which again does not constitute 4 stars. The breakfast is Continental + at best. Microwave bacon, biscuits that were hard as hockey pucks and pastry that was inedible. The bathroom in the room is not what they show in the pictures. It’s a 20+ year old bathroom that feels like you’re in something worse than a motel 6. The soap dispensers look like they came off of an RV or campground bathroom. Work crews/guests outside the rooms smoking and drinking, leaving trash, cigarette ash’s and beer bottles around. Everytime I mentioned something it was a problem. They lie, mislead and do nothing to make you feel like they actually care or hear you. The pillows and blankets are hard and scratchy. I mean the only thing that was nice is that the rugs were new lol and I will say the room was clean to be fair. But I do not appreciate being mislead and then being treated like I’m some hard to deal with Yankee city guy, if they don’t want comments like mine then they shouldn’t lie to everyone and say they are 4 star because people who stay at 4 star and 5 star properties have actual expectations.