Overall, our stay was fine. It's a lovely space - bright and cheery.
Having needed the pullout bed, it was unfortunate to find it broken and therefore unusable. Thankfully, I'm littler and was able to sleep on the sofa, but woke up with a stiff neck. Having learned that another traveler had already shared about a broken pullout bed, it's unfortunate that it hadn't been fixed, and/or the hotel hadn't proactively offered a discount since there were no further rooms to switch us to. After my husband inquired, they said they would deduct an certain amount, but I have yet to receive a receipt of our stay.