希尔顿图卢姆玛雅海岸全包度假村有游泳池吗？

是的，此住宿设有8 个室外游泳池和儿童游泳池。

希尔顿图卢姆玛雅海岸全包度假村住宿费用是多少？

截至 2025 年 7 月 13 日，我们找到的希尔顿图卢姆玛雅海岸全包度假村 2 位成人 1 晚最低价是 US$389.5（不含税费），入住日期是 2025 年 7 月 15 日。这个价格基于我们在过去 24 小时内找到的，未来 30 天的最低每晚房价。价格可能会有所变动。选择您需要住宿的日期，可以看到更加准确的价格。

希尔顿图卢姆玛雅海岸全包度假村允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

希尔顿图卢姆玛雅海岸全包度假村的停车费是多少？

该住宿免费提供代客停车。

何时可在希尔顿图卢姆玛雅海岸全包度假村办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

希尔顿图卢姆玛雅海岸全包度假村提供全包式服务吗？

此住宿的部分房价计划为全包式。

希尔顿图卢姆玛雅海岸全包度假村的地址在哪里？

这家图卢姆住宿依傍着海滩，距离里维埃拉玛雅高尔夫俱乐部、艾卡塞尔海滩和艾卡塞利托海滩不到 5 公里。而且，阿克吞承和艾卡塞尔-艾卡塞利托禁猎区距离酒店不到 5 公里。

希尔顿图卢姆玛雅海岸全包度假村点评、优惠和照片 2025

Q: 希尔顿图卢姆玛雅海岸全包度假村允许宠物入住吗？

不可以，该住宿仅允许辅助型动物入内。

Q: 希尔顿图卢姆玛雅海岸全包度假村的停车费是多少？

该住宿免费提供代客停车。

Q: 希尔顿图卢姆玛雅海岸全包度假村提供全包式服务吗？

此住宿的部分房价计划为全包式。

4/10 很差

Adrianne

团体旅客

2023 年 11 月 25 日

不满意：住宿条件和设施，服务设施

This is not representative of what I expected of a Hilton. The hardware is decent but the software is terrible. The hotel logistics was a mess, design and layout poor, service mediocre at best. Examples include the very very infrequent cars that travel between your hotel room and the main lobby where most of the facilities and restaurants were. Toilets in the common area were extremely dirty with pee on the toilet seat at most times. Although it was all inclusive, they do not serve alcoholic drinks past 12am. Worst was, one of the nights the wifi stopped and guests had to pay for data.

2023 年 11 月入住 5 晚

6/10 一般

Juan Jose Brambila

与配偶出行

2025 年 7 月 12 日

Food was terrible and beach was full of seaweed

2025 年 7 月入住 6 晚

10/10 超赞

Miriam

2025 年 7 月 11 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Great views and had no issues finding chairs or reserving dinner reservations for 19 people. I got upgraded to a suite which was beautiful only issue was we didn’t have a fridge. We went to request one but was told they had several not working and they would try to get us one but never did. Breakfast at Vela Sur was great with a nice view. The service was amazing shout out to Ivan, Mariana, Armando and Gabriel.

2025 年 7 月入住 7 晚

10/10 超赞

Alicia

与家人出行, 团体旅客

2025 年 7 月 9 日

满意：清洁度、服务设施、住宿条件和设施

We had a great experience, the costumer service it amazing! The food it’s delicious and all the employees super polite and friendly all them make you feel very welcome, the resort super clean with a lot different things to do the steak restaurant was our favorite! We definitely recommend.

2025 年 7 月入住 7 晚

2/10 糟糕

Brendan

与配偶出行

2025 年 7 月 9 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Had multiple items from the bedroom stolen; hair straightener and vape after first day. If you did not have a tip you would not be served and I sometimes didn’t always bring cash around the resort, and at that point you were absolutely ignored. They constantly tried to upsell from the bland food. Wife lost her toenail due to the automatic doors not working properly and we were told we would get a free night stay for our hassle. Not only did they not provide that but they also tried to charge me 300 usd for her starting her period and having a bit of blood on the sheets. Ended up charging me 150 usd after an hour of my time wasted. Absolute disgrace of a resort. Save your money.

2025 年 5 月入住 3 晚

10/10 超赞

Anthony j

2025 年 7 月 8 日

Need more time for breakfast need more rest rooms nerd pool aria

2025 年 7 月入住 5 晚

2/10 糟糕

Maria

与家人及幼儿出行, 与家人出行, 团体旅客

2025 年 7 月 8 日

满意：清洁度

Food is poor, and our reservation to Auma was canceled, restaurant manager blame us and offered no solution. Wind up ordering food to the room. Ruined our vacation, will not recommend to anyone. Sorry for the good workers but traveling from abroad to a “Hilton” and received this level of service is substandard!

2025 年 7 月入住 4 晚

4/10 很差

Ariana

2025 年 7 月 8 日

满意：清洁度、服务设施、住宿条件和设施

We stayed at the Hilton Tulum All-Inclusive Resort and for most of the trip, it was a great experience. The resort is beautiful, the amenities are solid, and the staff—especially housekeeping and dining—were friendly and attentive. We were enjoying our time and had no major issues... until our final night. Out of nowhere, we were informed that our reservation had been cancelled. Management claimed it was done by someone in our party, but the email used for the cancellation was one we’ve never seen before—and clearly not connected to any of us. It appeared to be a completely fake or newly created email used just to cancel our booking. Even more frustrating was how it was handled. There was no clear explanation, no effort to fix the issue, and no meaningful solution offered other than being told we could eat at the buffet. This left us scrambling on our last night and ended our stay on a very sour note. While the resort itself is lovely, this situation—and the lack of accountability or assistance—left us with a bad impression. It also raises concerns about reservation security at the property. I’d advise others to keep a close eye on their booking details and to double-check everything, especially near the end of their stay.

2025 年 7 月入住 4 晚

10/10 超赞

Jose Antonio

与配偶出行

2025 年 7 月 8 日

满意：清洁度、服务设施、住宿条件和设施

We loved this place, the things we could do around the area, weather, beach, ambiance, people, etc.

2025 年 7 月入住 4 晚

10/10 超赞

Samia

团体旅客

2025 年 7 月 7 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Our stay at the Hilton was an amazing experience. The resort was clean and had so much to offer. The house keeping staff was very helpful which made our experience even more comfortable. They assist with anything you need to ensure your stay is comfortable and amazing. I highly recommend

2025 年 4 月入住 4 晚

10/10 超赞

Doretha

与家人出行

2025 年 7 月 6 日

满意：清洁度、服务设施、住宿条件和设施

We loved the modernness - open, light, bright, clean, spacious, and well-appointed / gorgeous designs all throughoutof this 5-star all-inclusive resort that we dubbed as the best kept secret AND our new "home-away-from-home!" TOP NOTCH SERVICE AND STAFF, TOO!

2025 年 6 月入住 3 晚

10/10 超赞

Byron

与配偶出行

2025 年 7 月 6 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

The resort was great I just wish there were more adult only events to do at night.

2025 年 6 月入住 3 晚

10/10 超赞

Noe

与配偶出行

2025 年 7 月 5 日

满意：清洁度、服务设施、住宿条件和设施

Loved everything!

2025 年 6 月入住 5 晚

10/10 超赞

Alkeem

与配偶出行

2025 年 7 月 3 日

满意：服务设施，清洁度

Highly Recommended..

2025 年 6 月入住 3 晚

8/10 还可以

BRENDA

与家人及幼儿出行, 与家人出行, 与配偶出行

2025 年 7 月 2 日

满意：清洁度、服务设施、住宿条件和设施

Nice resort!!

2025 年 6 月入住 4 晚

10/10 超赞

Cyrus

与配偶出行

2025 年 7 月 1 日

满意：清洁度、服务设施、住宿条件和设施

Worth the price.

2025 年 6 月入住 4 晚

10/10 超赞

ROMAN ENRIQUE，Tlalnepantla de Baz

与配偶出行

2025 年 6 月 30 日

满意：服务设施

Buen

2025 年 6 月入住 2 晚

6/10 一般

David

与家人出行

2025 年 6 月 29 日

满意：住宿条件和设施，员工和服务

Stayed six days with family. Rained daily except one day. Limited food items. Limited activities on rainy days. More of a relaxed hotel. Pride party for adults was fun but kids couldn’t attend. Glow party also fun. The beach is full off seaweed and smelled TERRIBLE near Casa 3. Was not a swimmable beach. Adult pool had ALot of iguanas and became frustrating trying to eat and navigate iguanas. Would not return.

2025 年 6 月入住 5 晚

6/10 一般

Latisha

与家人及幼儿出行

2025 年 6 月 29 日

满意：清洁度、服务设施、住宿条件和设施

不满意：员工和服务

This is a great property for family vacation and I met alot of beautiful staff from house keeping to the front desk but I would like to mention a few things that annoyed me...1st shout out to Gabriel @ Sea Salt 2. He was literally the best The pool area in Casa 6 need major renovation. It is very run down in that area and needs to be renovated, my daughter also got a bad scrap on her arm at one of the pools. I am not mad she got a scrap from the cement material at the pool but i had to walk the entire resort to get help. I usually walk with my own personal 1st aid kit but i didnt realize i was missing ointment. I went to the nurse and he couldnt help. He sent me to the front desk and they had to call someone and that person didnt even have ointment. He basically had what i had guaze, alcohol and a band aid, my nephew had to go to the nurse on a different day for a ear ache and they tried to charge my sister a astronomical price for children Tylenol really disheartening. Another issue, my other sister is allergic to shellfish. We mentioned this to the staff @Nariko numerous time. You know they cross contaminated my sister food with a seafood dish and she had a horrible reaction. Another thing the resort does is give guest 10pm dinner reservations but it seem the staff is very limited at that time and they literally try to rush you to eat your food and leave. This is a horrible experience and maybe they should consider changing the time. I think the last night we ate at the Me

2025 年 6 月入住 4 晚

10/10 超赞

Noelia

与家人出行

2025 年 6 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We love the staff service and the cleanness of the resort. Also the different food options and all the activities available

2025 年 6 月入住 8 晚

10/10 超赞

Carmen

与家人及幼儿出行, 与家人出行

2025 年 6 月 28 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Enjoyed our stay

2025 年 6 月入住 4 晚

6/10 一般

Alyssa

2025 年 6 月 27 日

不满意：住宿条件和设施，清洁度

The property had limited night life and activities. Unable to enjoy the property between casa 3-5 beach area was not well maintained. Casa 6 hut area seemed to be under partial construction/ renovation.

2025 年 6 月入住 4 晚

10/10 超赞

Emily

与家人及幼儿出行, 与家人出行

2025 年 6 月 25 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

We really enjoyed our 5 day stay. The kids corner was magical for my four year old daughter, she begged everyday to go back there and play. The staff everywhere were amazing and SO helpful. They were SUPER aware of food allergies and would tell us if specific things on the menu might even possibly be cross contaminated. Will definitely return.

2025 年 6 月入住 4 晚

10/10 超赞

Mario

与家人及幼儿出行

2025 年 6 月 25 日

The quality of the food, and the friendly service! Beautiful resort that my family enjoyed. Highly recommend this place.

2025 年 6 月入住 6 晚

10/10 超赞

Tyra

与家人出行

2025 年 6 月 23 日

满意：清洁度、服务设施、住宿条件和设施

Loved this resort and would definitely go back!

2025 年 6 月入住 5 晚

更低价格等您来

希尔顿图卢姆玛雅海岸全包度假村

Hilton Tulum Riviera Maya All-Inclusive Resort

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