No room upon arrival at 12:45pm, and the reception told us to wait for 40 mins so we went out to have a quick lunch. We ended up waiting for 2 hours to get into the room.
Also butler services didn't help at all. No replies/ very slow replies from wechat, and eventually we had to go downstairs to pick up our own food delivery. We waited for 40 minutes for the butler to reply.
This is a palatial hotel. I love the design very much. Because it's on a skyscraper, the view is superb. It's very convenient for shopping, dinning and transportation. Subway entrance is under the building and a mall is connected. It's highly recommended.
PS: Only a small flaw, the internet speed was a bit slow.
Jie
2024 年 12 月入住 3 晚
10/10 超赞
Xinwei
与家人出行
2024 年 6 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place!
Xinwei
2024 年 6 月入住 5 晚
10/10 超赞
Emily
与家人出行
2024 年 6 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The butler service is really great! Staff are friendly and helpful.
Emily
2024 年 6 月入住 3 晚
10/10 超赞
Joy
2024 年 6 月 13 日
Joy
2024 年 6 月入住 1 晚
10/10 超赞
Christina
商务旅客
2024 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Customer service was fantastic! Amenities and rooms beautiful and well maintained.
Christina
2024 年 5 月入住 1 晚
10/10 超赞
TAEHWAN
商务旅客
2024 年 1 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
또 방문하고 싶은 호텔
방상태도 좋고 깨끗하고 버틀러 서비스로 지내는동안 편하게 지냈습니다. 시설도 좋고 조식도 훌륭합니다.
시내 관광목적이 아니라면 위치도 밀리지 않는 곳에 있어서 좋습니다.
TAEHWAN
2024 年 1 月入住 5 晚
10/10 超赞
Jun
2020 年 1 月 15 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Jun
2020 年 1 月入住 2 晚
10/10 超赞
Tai Rui
商务旅客
2019 年 9 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tai Rui
2019 年 9 月入住 1 晚
10/10 超赞
真实旅客
2019 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 7 月入住 1 晚
8/10 还可以
真实旅客
2019 年 6 月 14 日
真实旅客
2019 年 6 月入住 1 晚
10/10 超赞
真实旅客
2017 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2017 年 11 月入住 1 晚
6/10 一般
真实旅客
2017 年 10 月 17 日
满意:清洁度、住宿条件和设施、客房舒适度
不满意:员工和服务
Staffs Need Training
Elegant and new hotel. However, most of the staffs were either very cold or very awkward in the way they attend their services. They appear in need of training to work in a classy hotel such as St Regis.