Stayed at this hotel for a couple of nights in mid-September before moving down to the south coast. It had been booked for many months as we wanted to secure a nice sea view room having never visited Chania town before. Upon arrival we were greeted by Katerina who informed us that we had been upgraded to a suite (room 308), fantastic we've never had an upgrade for anything before! The room was beyond our expectations. Spacious with beautiful views over the Venetian harbour from our 2 balconies!
Cannot fault anything about this accommodation, it was super clean & fresh, good quality toiletries, hospitality tray with coffee machine refreshed every day along with bottled water. Breakfast was excellent, so much choice from the buffet and 'cooked to order' options too. The hotel arranged our taxi transfers from the airport and to the bus station on our departure. This hotel is located in the marina part of the harbour and has its own car-park, this makes it accessible to taxis so you do not have to walk more than a few yards with your luggage to reception. I mention this because our 2nd hotel when we arrived back from the south coast was located in the heart of the old town where vehicle access is very much restricted and therefore not so easy especially for those with limited mobility, we had to walk through the narrow streets in order to meet our taxi transfer. A beautiful hotel, very friendly and professional staff, will stay again when next in Chania.