The service attitude is very good. I arrived at the hotel at 1 o'clock, and they gave me an early check in
Ying
2023 年 7 月入住 1 晚
8/10
真实旅客
2019 年 7 月入住 1 晚
4/10
真实旅客
2019 年 7 月入住 1 晚
2/10
I arrived at the hotel at 7:00pm after driving all afternoon. There was a lobby full of people. The rooms were not ready. (check in was supposed to be at 3 PM.) I waited almost 2 hours in the lobby for my room and then when I finally was able to get a room, it was not the king-size bed that I had reserved. It was two doubles. Also, the breakfast area, where the continental breakfast is, still had not been cleaned from the morning. There was food still in the trays!! (and by this time it is 9:00 at night!) The waffle irons were covered in batter stuff all over the counters tables were not wiped.
Toni
2025 年 5 月入住 1 晚
8/10
alright. I was there myself as a transit person. It was ok. Staff were friendly and helpful.
Anand
2025 年 3 月入住 2 晚
10/10
Check-In staff were all excellent; very friendly and personable. Lobby area was clean and presentable. My room was very clean and comfortable. Housekeeping was attentive and friendly. My only negative was the condition of the elevator. It functions, but could use a refresh. I was somewhat disappointed that the continental breakfast was moved to the neighboring hotel. The other time I stayed here the breakfast was in this hotel and it was much nicer than next door. Not a big deal. I really like the location as I can walk to restaurants downtown. I would recommend this hotel to friends (but I would warn them about the elevator lol).
Daniel
2025 年 4 月入住 4 晚
2/10
Leonard
2025 年 4 月入住 1 晚
10/10
Joseph
2025 年 3 月入住 1 晚
6/10
Gary
2025 年 3 月入住 1 晚
10/10
All staff were amazing
Serena
2025 年 3 月入住 1 晚
10/10
Good service
Stavan
2025 年 3 月入住 1 晚
10/10
It was very clean
Kate
2025 年 3 月入住 1 晚
10/10
Annie
2025 年 3 月入住 1 晚
6/10
I believe the property is still fixing up the hotel as it was formally Best Westrrn…still need to work on the elevator because it looked condemned…there was homeless people outside the hotel and they need to work on security on controlling how they let the homeless people come up to the door…felt a little unsafe…the room was nice and the customer arrive was good
Nichole
2025 年 3 月入住 2 晚
10/10
Hotel is dated and being worked on. The staff is amazing, Ms. Lawade is one of those people that not only took care of a mix up in reservation but made sure everything was good with our stay. She deserves 5 stars! The room was quiet very clean and the bed was comfortable. Enjoy your stay here.
Sharon L
2025 年 3 月入住 2 晚
10/10
Amelia
2025 年 2 月入住 1 晚
4/10
ronnie
2025 年 2 月入住 1 晚
8/10
Patti
2024 年 11 月入住 1 晚
8/10
Construction work in lobby, odor in hallways, only 1 elevator working, and had to go next door for breakfast
Aubrey
2024 年 11 月入住 1 晚
10/10
The staff were super polite and rooms were so clean
Bailey
2024 年 11 月入住 1 晚
10/10
Staff was kind, considerate and very helpful
CYNTHIA
2024 年 11 月入住 1 晚
10/10
All of the staff were patient, kind and helpful
CYNTHIA
2024 年 10 月入住 1 晚
4/10
Jacqueline
2024 年 9 月入住 1 晚
2/10
Do you like ants crawling all over you? Then you'll love this infested hotel. Ants were all over my stuff in not just one but two different rooms (after room two I was DONE.) which considering I brought food with me is an absolute deal breaker. Now not only do I have to throw out all that food, I also was told I can't get a refund because I had technically stayed tonight (no, I came back to find ants all over and packed up at 1am. I'm still finding them crawling out of my stuff even at my new hotel.)
Honestly the whole place looked like the kind of place you go to lay low while running from the cops (but they were still charging $100/night?!) - sinks that didn't drain, sketchy parking lot and surrounding area, doors and furniture that were more patch than original.
At least I didn't get trapped in the one working elevator - the one with half the buttons taped over.
Heidi
2024 年 10 月入住 3 晚
10/10
Everything was excellent except the parking lot which had dead trees, weeds in walkways and uncut grass. For very little money, you make a much better first impression.