After viewing our room and realizing it hadn’t appeared to have been cleaned anytime recently, there were insects, the ceiling had missing plaster, the thermostat didn’t work, the fire alarm was chirping, the carpets were black with dirt, and our security lock on the door was broke, my daughters and I returned our key and left. We were only able to find 1 room available in town. It was twice what we anticipated but had no choice but to pay it. We were 8 hrs away with a conference we ended up being late for. It was not the beginning of our girls trip we expected and are requesting a refund.