Hotel is dated. Dark rooms and halls. Terrible showers. No full length mirror in my room.
Balcony was filthy and unusable. Very, very small room. Too small for a nightstand on both sides of the bed. Could only get into one side of the bed. Staff are WONDERFUL. I rented two rooms and they were subpar.
The room was booked for $400 per night for Tuesday night and doubled in price to $800 for Friday night. We checked out early.
Patsy
2025 年 4 月入住 4 晚
6/10 一般
Patrick
与配偶出行
2025 年 4 月 7 日
满意:住宿条件和设施,服务设施
housekeeping was not good
Patrick
2025 年 3 月入住 5 晚
10/10 超赞
Margie
与配偶出行
2025 年 4 月 5 日
满意:服务设施
As soon as you walk up to the valet area, super helpful (especially Brian), front desk awesome and our room was lovely!!! Really liked the bunny bathroom wallpaper! Ate dinner at Lenoir and it was delicious/great staff with good service. Many thx Lindy for an excellent experience!
Margie
2025 年 4 月入住 1 晚
8/10 还可以
Robert
2025 年 3 月 31 日
满意:住宿条件和设施
Robert
2025 年 3 月入住 4 晚
10/10 超赞
Carlos
与家人出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My wife and I had stayed here a few years ago when it was a different name so I booked not realizing it was the same place. Great location, comfortable rooms, and quiet. The staff is friendly and we enjoyed our stay. Highly recommend to just get out and try the several options of dining nearby.
Carlos
2024 年 12 月入住 1 晚
8/10 还可以
leslie
与家人出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
great staff. pool isn't really a pool. older building so some quirks.
leslie
2025 年 3 月入住 3 晚
4/10 很差
Tara
与家人及幼儿出行, 与家人出行
2025 年 3 月 18 日
不满意:员工和服务
We only stayed one night and overall had a pretty rough stay. Our room wasn’t ready when we arrived. When our teen daughter used the shower water poured through the baseboards into the hotel room and onto our luggage and shoes. Their maintenance guy came and just offered extra towels. I can’t imagine the water damage/mold this room has if this happens regularly. We couldn’t use the shower for the rest of our time there. No compensation was offered even though we couldn’t use the shower. Also we valeted the rental car and got there pretty major door dings. I have pics from the day we picked up the car, we went straight to the hotel and now we have damage to the car. Ugh. Oh and we paid $51 to valet for one night. Frustrating to say the least.
The hotel itself is pretty and well decorated and has a nice location. But I’m pretty shocked by the lack of service and care we received.
Tara
2025 年 3 月入住 1 晚
10/10 超赞
Jaylin
2025 年 2 月 25 日
Jaylin
2025 年 2 月入住 1 晚
8/10 还可以
Halfdan Marius
2025 年 2 月 14 日
满意:客房舒适度,住宿条件和设施
不满意:员工和服务
Halfdan Marius
2025 年 1 月入住 4 晚
10/10 超赞
Stephen
与家人出行
2025 年 2 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wonderful stay at a wonderful hotel! Definitely would recommend!
Stephen
2025 年 2 月入住 1 晚
10/10 超赞
Yanay,North Miami
与家人出行, 团体旅客
2025 年 1 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The customer service was AMAZING!
Yanay
2025 年 1 月入住 1 晚
10/10 超赞
Tom
2024 年 12 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved the location. Very convenient for walking to restaurants, the SC aquarium, and the Battery.
A couple of minor downsides - the sheer in our window was torn and our duvet had a tear.
Also, noisy work was nearby, which set off a fire alarm one day and smelled of metal grinding in the elevator and the lobby.
Tom
2024 年 12 月入住 3 晚
8/10 还可以
Monica
与家人出行
2024 年 12 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The stay was great
Monica
2024 年 11 月入住 3 晚
10/10 超赞
Brian
2024 年 11 月 25 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great time!
A fantastic experience from the start. An unexpected medical issue was handled well by the staff, especially the Manager Nick. Unbelievable care and concern from the entire staff. The room and hotel facilities were also fantastic. Highly recommended!
Brian
2024 年 11 月入住 5 晚
6/10 一般
Pam
与配偶出行
2024 年 11 月 21 日
满意:员工和服务,清洁度
Just ok. Everyone was nice. Had a great Global day reception. Hotel did not have any hand soap for rooms and had a sewer smell.
Pam
2024 年 11 月入住 2 晚
10/10 超赞
Janet
2024 年 11 月 21 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Janet
2024 年 11 月入住 1 晚
8/10 还可以
Rebecca
商务旅客
2024 年 11 月 18 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Business and Pleasure
Amazing stay at this beautifully modern hotel.
Rebecca
2024 年 11 月入住 2 晚
10/10 超赞
Michelle
团体旅客
2024 年 11 月 11 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Michelle
2024 年 11 月入住 3 晚
4/10 很差
Michelle
2024 年 11 月 4 日
Michelle
2024 年 10 月入住 2 晚
4/10 很差
Allen Wayne
与配偶出行
2024 年 10 月 26 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
The bed squeaked. The A/C never got below 73. Could hear noise in the hallway from stairwells.