4/10 很差
Terry
团体旅客
2025 年 5 月 28 日
We had a two bedroom 2 bath room. The second bathroom shower never worked. We complained many times. Staff would very nicely say they would look into it and it nothing ever happened. No accommodations were made, no room switch offered. The manager was never on site and never returned my many calls and emails. Have never been so disappointed in service. They should have charged our room immediately instead of promising to “send someone”. When we checked out we were told that the wall had to be taken out to fix. Why did we have to spend the weekend in an uncomfortable situation sharing a shower with another couple. We would have never booked it this room. And the no call back from the manager is just inexcusable.
Terry
2025 年 3 月入住 2 晚