They did not have shampoo the entire time (I was here for several days). I asked for shampoo at the front desk, and they kept bringing me conditioner, soap, hand sanitizer, lotion, etc. But no shampoo. I could tell they were trying to be helpful, but clearly did not have much support from management.
I feel like being able to shower and clean oneself is a fundamental part of staying at a hotel. The way they stock shampoo/conditioner is outdated - tiny bottles, about the size of a thumb, with only a little liquid inside. This does not work for anyone that does not have super short hair.
Would recommend updating their showers to the same status as other hotels, with mounted shampoo/conditioner/soap full-size bottles with pumps, so people can get as much or little as they need. This will save the customers and front desk a ton of headache, as well as reduce needless waste of so many useless tiny bottles.