I have stayed at multiple Country Inn & Suites, but this one does not live up to the standards that I expected from the chain. When we arrived, we were informed by the front desk attendant that our room (that we had already paid for) had been given to another guest and there were no other rooms available. He “upgraded” us to the jacuzzi room, but it definitely felt like a downgrade. The room smelled musty, and we later discovered there was water damage on the walls and furniture near the jacuzzi. Besides the water damage, the room was very rundown. Other problems? We found alive cockroaches in the cabinets. The mattress was rock-hard, and the pillows were comparable to the ones given out on an airplane. I would not recommend this hotel.