Staff was very friendly. Great customer service at check. Restaurant and checkout.
Angelica
2025 年 5 月入住 1 晚
8/10
When I first arrived, there was someone in my room and I had to go to the front desk about it twice, but the issue was resolved. They gave me a new room and I had a good stay overall.
Shana
2025 年 5 月入住 1 晚
8/10
Only slept there
Paul
2025 年 5 月入住 1 晚
10/10
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Adele
2025 年 5 月入住 1 晚
10/10
Closeness to Charlotte Airport and the property itself were ideal
Ian
2025 年 4 月入住 1 晚
4/10
Unresponsive staff and misplaced property never returned even though this was left in the fridge!
annan
2025 年 4 月入住 1 晚
10/10
Sovanroth
2025 年 3 月入住 1 晚
10/10
Quick and convenient but aged property
Nicole
2025 年 4 月入住 1 晚
10/10
Tangee
2025 年 4 月入住 1 晚
10/10
One issue is shuttle never showed up at airport. Taxi driver said they never come after 8
Matthew
2025 年 3 月入住 1 晚
10/10
Chenchen
2025 年 2 月入住 1 晚
4/10
Noisy
Trish
2025 年 2 月入住 1 晚
10/10
It’s ok will return
Leslie
2025 年 2 月入住 1 晚
10/10
The receptionist was not very friendly. But she most to be having a bad night. The place was great
Eva A
2025 年 2 月入住 1 晚
10/10
Front desk was professionally and very accommodating
NELSON
2024 年 12 月入住 1 晚
8/10
juan ying
2025 年 2 月入住 1 晚
8/10
Was not aware we had to pre-book for middle of the night airport shuttle. Had to use an Uber instead.
Gwen
2025 年 2 月入住 1 晚
10/10
Shuttle actually was on time and often!
Wesley
2025 年 2 月入住 1 晚
10/10
Had a comfortable night sleep before an early morning flight. They even got me a shuttle to the airport at 3:30am! Definitely will be back!
Kristina
2025 年 2 月入住 1 晚
6/10
First thoughts: i was laying over for 7 hours for my flight the next morning. property looked ok from the outside and the lobby and dining area was clean. However, the front desk assistant i got was an old man who looked around 61 with a foaming mouth and chipped/dry fingers and skin. he was limping and struggling to answer my questions. he looked tired ad overworked and didnt smile once. doubletree needs to be vigilant about who they hire to greet guests. when i got to the room the bed and bath was clean, but there was a broken light switch so i couldnt put on the light in the bathroom. also, a noisy heater is placed by the bed which automatically comes on every ten of fifteen minutes then shuts off. i didn't like that as it was disturbing my sleep. shuttle service to get to the airport was excellent though. however i wouldn't stay here again tbh. ill try something more expensive next time. u get what u pay for.