The property lobby was decent, but that’s as far as I got. I noted a late arrival before my confirmation with Expedia. I paid. I received confirmation of my reservation. I arrived around 10:00 pm and the very sweet gal told me they had no rooms available. She was so apologetic. She saw my name in her computer, but said something about the third party reservation. She gave me some suggestions for other hotels. Feeling defeated, I called three hotels nearby. None had any vacancies. Traveling alone, in an unfamiliar city, no vacancies, pushing through an exhaustion induced headache, I tried one more place. Country Inn & Suites had a vacancy. I pounced. I finally got to my room around 11:45 pm. The staff here were also very kind and helpful. The room was decent for a 6 hour stay. Feeling unrested, exhausted, and somewhat gobsmacked by all of this, I still wanted to be truthful about the staff and the hotel where I finally rested my head albeit for 4 hours. Looking forward to getting home.