The hairdryer's plug was broken, we called down at 8am, and nothing came.
I went down to the front desk and talked with them, and the women texted to get a hair dryer to the room ASAP.... Never arrived.
I dropped my fiance at her sons graduation, came back and packed up, and when I checked out at Noon, we still did not have a replacement hair dryer to use....
Anyone with the hotel could have gone to an empty room, and brought us a different one....
Total failure of customer service
:-(