I stayed at this Hilton Garden Inn for my visit to Charlotte for the PGA Championship at Quail Hollow. I got my digital key before arriving, so checkin was easy. My room was clean and comfortable. Staff was very nice and welcoming. I had dinner there a couple times and had some nice conversations with some of the staff. I had a classic fish sandwich for dinner both nights. It was excellent. I highly recommend this hotel.
Stephen
2025 年 5 月入住 4 晚
8/10 还可以
Santos
与家人出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall, a good experience to stay while being out most of the days. The room smell gave old and dated but still clean and great customer service.
Santos
2025 年 4 月入住 3 晚
6/10 一般
Padmaja
与家人出行
2025 年 5 月 11 日
满意:清洁度
不满意:服务设施,员工和服务
Unhelpful staff. When asked they said they are limited service hotel.
Padmaja
2025 年 5 月入住 2 晚
10/10 超赞
Harry
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great experience. Staff were very helpful and friendly. Our accommodations were excellent. We are happy campers and would use this Hilton again.
Harry
2025 年 5 月入住 1 晚
2/10 糟糕
Jonathan
团体旅客
2025 年 4 月 28 日
不满意:员工和服务、服务设施、住宿条件和设施
The pool had no water. The bar was not open. Front desk tried to put me in the wrong room.
Jonathan
2025 年 4 月入住 1 晚
10/10 超赞
Kyle
2025 年 4 月 24 日
满意:员工和服务
Kyle
2025 年 4 月入住 1 晚
10/10 超赞
Amanda
2025 年 4 月 19 日
Amanda
2025 年 4 月入住 1 晚
8/10 还可以
Angel
与家人出行
2025 年 4 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were in town for a cheer competition, we stayed 2 nights. All the employees were nice, the rooms are outdated but clean overall.
Angel
2025 年 4 月入住 2 晚
6/10 一般
Clinton
2025 年 4 月 4 日
Clinton
2025 年 4 月入住 2 晚
10/10 超赞
Justin
与配偶出行, 商务旅客
2025 年 3 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We weren’t really in the hotel unless it was to sleep. But very clean, soft bed.
Justin
2025 年 3 月入住 2 晚
6/10 一般
Megan
团体旅客, 商务旅客
2025 年 3 月 24 日
不满意:清洁度
Lights outside of room were out of control bright
Megan
2025 年 3 月入住 2 晚
8/10 还可以
TYPORSHA
2025 年 3 月 21 日
满意:住宿条件和设施,员工和服务
I liked the creativity of the geese (towels) in front of the whirlpool in the rooms.
TYPORSHA
2025 年 3 月入住 1 晚
10/10 超赞
Erin
2025 年 3 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
The staff was helpful, it was a quiet property and i had no issues checking in or out.
Erin
2025 年 2 月入住 1 晚
10/10 超赞
Shelia
2025 年 3 月 6 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Shelia
2025 年 3 月入住 2 晚
2/10 糟糕
Kathryn
团体旅客
2025 年 3 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
GM wouldn’t even call me back just to talk. Continued to push me through to voicemail. As a former hotel manager, highly highly disappointed and will no longer stay at Hilton Garden Inns.
Kathryn
2024 年 11 月入住 1 晚
10/10 超赞
Alex
2025 年 2 月 24 日
Alex
2025 年 2 月入住 1 晚
10/10 超赞
Jazzmine
2025 年 2 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I literally booked a room at 3:45am drove to the hotel and was checking in and settled by 4:30am. Slept like a baby and got to check out at noon (I was exhausted) so that extra time was so needed. Thank you to the older gentleman that checked me in and got me a quiet room.
Jazzmine
2025 年 2 月入住 1 晚
6/10 一般
Angemar
与配偶出行
2025 年 2 月 16 日
不满意:服务设施,员工和服务
My experience was bad, at 3 am there were people talking in the hallway and knocking on doors for 1 hour, then a couple started arguing loudly, at 4 am there were people, the bed is very uncomfortable, I would not stay there again.
Angemar
2025 年 2 月入住 1 晚
8/10 还可以
Daniel
2025 年 2 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Hilton Garden was as expected, and the service of the staff was terrific...so nice and kind. We had a 3 am fire alarm that evacuated the hotel....but the hotel staff handled it well.
I stayed for a couple of nights, and it was fine....typical of a Hilton Garden.
Daniel
2025 年 2 月入住 2 晚
2/10 糟糕
Zachary
与配偶出行
2025 年 2 月 15 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
When checking in the building smelled of weed. The front desk was not helpful.
The fire alarm went off at 345am. And once that was over we walked in and the front desk lady got an attitude when we said we are checking out.
Zachary
2025 年 2 月入住 1 晚
2/10 糟糕
Lisa
2025 年 2 月 15 日
不满意:员工和服务、服务设施、住宿条件和设施
At 3:30 AM, the entire hotel was woken up by a fire alarm we had to evacuate the hotel stand out in 35° weather wait for the firetrucks. Nothing was wrong. Thankfully it took over two hours for me to go back to sleep and then the hotel would not even accommodate late checkout or a free breakfast or anything for the inconvenience. I am incredibly upset and will also be calling Hilton
Lisa
2025 年 2 月入住 1 晚
10/10 超赞
Timothy
2025 年 2 月 11 日
Timothy
2025 年 2 月入住 1 晚
10/10 超赞
Cathy
与配偶出行
2025 年 2 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quick, Nice overnight. Comfy bed. Other reviews complained about breakfast but we thought it was good. Biscuits, potatoes, bacon and juice were best of what we tried. Desk staff was courteous and efficient.
Cathy
2025 年 2 月入住 1 晚
10/10 超赞
真实旅客
团体旅客
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2025 年 2 月入住 1 晚
6/10 一般
Djimpson
与配偶出行
2025 年 1 月 31 日
满意:服务设施,员工和服务
It was not to bad but i was expecting better . Staff was good 👍