I wish the $35 parking garage fee would’ve been disclosed from the outset. They are so greedy, afraid you will book else where so that is slipped up on your bill with incidentals, without your full knowledge. Also to my point of greedy, free coffee and a tart to go but $2 dollars if you drink a bottle of water in the room.
There was a public parking lot across the street, but was told we couldn’t use it, why? It’s used by others, let me pay the $5 fee and mind your own business, let me mind mine.
Her reply, you can cancel your booking and go somewhere else. What an outstanding reply to gain customer retention. But this is an entitled culture we live in, which means respect and courtesy are no longer valid concerns for anyone but the “me crowd”.