Nice enough hotel. Nothing different to others we've stayed at in Charlotte. Room was spacious, functional. Nice big tv, fridge. Check in was quick. For the money, we wouldn't stay again though. Plenty of other options in the area.
The room we were given was right at the elevators. And when I say at the elevators, I don't mean adjacent, I mean our door was in the hall facing the actual elevator doors. There are 3 blocks of elevator doors facing the room, so that's all we heard, day and night. People getting on and off the elevator. People rolling their luggage, people standing outside the elevators waiting and chatting. All very loud the whole day and night. Each floor in the hotel has 2 rooms facing directly at and sharing the space with these elevator banks. I don't know why the hotel was built this way, but we won't return for the chance of that happening again alone.
There was a coffee shop area downstairs, but it wasn't open at all when we were there. No signage as to when it would be open. Restaurant opens at 5 pm, but there are plenty of nice places at a walkable distance. We went to RiRa's around the corner. Irish restaurant and bar. Very good.
As others noted, you will be woken by people drag racing through the city in the middle of the night. Apparently the windows are double glazed, but that won't matter. Cleaning staff were very insistent on knocking our door multiple times in the morning. We'll stay down the street in the future where breakfast is included.