The entire staff was outstanding. The guess the best impression was the valet, looked at my uber pick up time and mentioned he could do better with cost and pick up time. The cool thing about him was we chatted a few times and he is considered a friend in my book. With that said so we’re the front desk folks, friendly, nice and genuinely communicated as a friend. Super cool, safe and friendly! The Omni is a great place for me to stay.
Jeffrey
2025 年 5 月入住 1 晚
8/10 还可以
Crissie
与家人出行
2025 年 5 月 26 日
The staff was friendly and accommodating. The room was excellent. The only challenge during my stay was the pool being under construction. I hope all renovations will be complete by my next visit.
Crissie
2025 年 5 月入住 2 晚
6/10 一般
Ryan,San Antonio
与配偶出行
2025 年 5 月 26 日
满意:住宿条件和设施,清洁度
The pool is under maintenance and the staff is hit or miss. Some are absolutely excellent and some act like they are doing you a favor. Great location but an average hotel currently.
Ryan
2025 年 5 月入住 3 晚
10/10 超赞
Paula
2025 年 5 月 25 日
满意:住宿条件和设施,清洁度
I love location of this property! Room was super clean & service was great
Paula
2025 年 5 月入住 2 晚
10/10 超赞
Jessica,Gibsonville
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great
Jessica
2025 年 4 月入住 1 晚
10/10 超赞
Peter
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to dtay in dt Charlotte
Peter
2025 年 5 月入住 2 晚
10/10 超赞
Gene
与配偶出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and facilities.
Gene
2025 年 5 月入住 2 晚
4/10 很差
Gerald
与配偶出行
2025 年 5 月 7 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Stay was decent but wasn't what I was expecting. Not sure why but I was expecting luxury but it's comparable to IHG holiday inn. The pool and deck were closed and we were told one day in advance, wouldn't come down in price, sucks. But staying downtown made it easier to go places, charlotte is busy and the weekend we went was insanely busy so it was nice to go and have valet ($55/night) lol ! I hope they pay them well
Gerald
2025 年 5 月入住 2 晚
10/10 超赞
Maribel
2025 年 5 月 7 日
Maribel
2025 年 4 月入住 3 晚
10/10 超赞
Chelsea
与家人出行
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean, lovely staff. Can be a bit loud at night because it’s in the middle of downtown but it’s a great location for exploring. Rooms are super spacious!
Chelsea
2025 年 5 月入住 1 晚
6/10 一般
Chanay
与配偶出行
2025 年 5 月 4 日
满意:清洁度、服务设施、住宿条件和设施
The property was in a prime location and walking distance to shopping and dining. The hotel offers a nice bar for food and drinks. Our room was not ready and check in, so we waited 40 minutes to check in which made us late to our event. The room was okay but the bathroom toilet could have used some attention. The staff at check in were polite and nice just seemed desensitized to the guests rooms not being available at check in. Several staff mentioned we booked 3rd party on expedia as if it was an excuse as to why we could not check in on time. I'm not sure if there is revelance between the two or not. Valet parking was $48, there is a parking garage within a block that iffers $30 overnight parking. We did valet for the convenience but it seems like an unnecessary option. Overall it was an okay stay, but I will not book again unless it was the last option.
Chanay
2025 年 5 月入住 1 晚
6/10 一般
Nicole
与家人出行
2025 年 5 月 4 日
不满意:住宿条件和设施,清洁度
We have stayed and many Omni resorts and this has been the worst! Outdated room and dirty, homeless in front of building everywhere. Staff came in to room without knocking , hair in food for breakfast. The only nice thing was the great gym!.
Nicole
2025 年 5 月入住 2 晚
10/10 超赞
Crystal
与配偶出行
2025 年 5 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy walk to Bank of America Stadium. Plenty of restaurant choices. The hotel was nice and clean. Room was cozy. The bar area was very crowded and the bartenders seemed overwhelmed so they weren’t the most attentive or friendly, but everyone deserves grace. Would definitely stay with Omni again.
Crystal
2025 年 5 月入住 1 晚
4/10 很差
Robert
2025 年 4 月 30 日
Robert
2025 年 4 月入住 2 晚
10/10 超赞
Luke
与家人出行, 商务旅客
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel in the downtown Charlotte area. Professional and attentive staff throughout that were always friendly and helpful.
Common areas were highly maintained and looked great at all times and the hotel offered a number of dining and additional services, including valet parking and access to buildings throughout the downtown area and some shopping areas in on the bottom floor of the hotel.
The rooms were nice, comfortable and well maintained.
Luke
2025 年 4 月入住 4 晚
10/10 超赞
Nelly
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Beautiful hotel
Nelly
2025 年 4 月入住 1 晚
10/10 超赞
Jamila
与配偶出行
2025 年 4 月 25 日
满意:员工和服务、服务设施、住宿条件和设施
Great hotel in great location. A bit noisy but it’s the city
Jamila
2025 年 4 月入住 3 晚
10/10 超赞
Lee
与配偶出行
2025 年 4 月 25 日
满意:服务设施
From the moment I arrived at the hotel was amazing! The views from the room incredible! Staff was so welcoming and friendly
Lee
2025 年 4 月入住 3 晚
8/10 还可以
Stella
与家人出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
.
Stella
2025 年 4 月入住 2 晚
10/10 超赞
John
2025 年 4 月 22 日
满意:员工和服务,清洁度
John
2025 年 4 月入住 2 晚
10/10 超赞
Sherri
与配偶出行
2025 年 4 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
No complaints. Great customer service from all. Great location. Will stay again.
Sherri
2025 年 4 月入住 3 晚
8/10 还可以
Dalesha
与配偶出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing I was not happy about was the pool was being remodeled and no where did it tell you this and we had plan to enjoy the pool with the weather being so nice! Other than that great facility and staff were great as well and very clean