The front desk lied to my face saying there was no more rooms and then continued to lie to Expedia customer service saying I wanted to cancel the reservation! Which I was not! I even ask her if she had any other type of rooms and I can pay extra but she continues to say no so I had to leave and get another hotel.
Enhui
2024 年 10 月入住 1 晚
6/10 一般
Layla
2025 年 5 月 20 日
满意:清洁度
不满意:员工和服务
Convenient location. Room was comfortable and clean with all the standard facilities. Area felt safe/secure. Service could be improved.
Breakfast was hugely disappointing. The juice/water machine was out of order, replaced by a jug of juice that needed to be filled up by staff. This limited the options for grabbing a drink in the morning. It also wasn't clear how you were supposed to fill kettle for items such as instant porridge with the drinks machine being out of order. Guests are only permitted to take one refrigerated item for breakfast i.e. a yoghurt however during our stay many were past their use by date (3-4 days over) indicating that staff have not checked the items prior to breakfast being 'opened'.
Staff at front desk in morning were slow to respond and not very helpful in answering basic questions.
I expected more from a Quality Inn.
Having said that, the location is good and there is an nice Mexican restaurant opposite.
Layla
2025 年 5 月入住 2 晚
2/10 糟糕
Douglas
与家人出行
2025 年 5 月 19 日
不满意:服务设施
Too many things wrong
Douglas
2025 年 5 月入住 1 晚
2/10 糟糕
Tim
与家人出行, 商务旅客
2025 年 5 月 6 日
不满意:清洁度、员工和服务、服务设施
Not clean , the service is pour
Tim
2025 年 5 月入住 3 晚
4/10 很差
Paul A
与配偶出行
2025 年 5 月 5 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Looked & felt dirty, old wet towel in bathroom. Only one wash cloth. Shower & toilet area dirty. Staff was able to get us a ground floor, outside door, we brought our bikes off the car in over night
Paul A
2025 年 5 月入住 1 晚
6/10 一般
Tin
2025 年 4 月 29 日
满意:清洁度
Tin
2025 年 4 月入住 2 晚
10/10 超赞
Vida,Bronx
2025 年 4 月 22 日
满意:清洁度、员工和服务、服务设施
When you first come in the front entrance look up in the ceiling and it’s broken is coming down and you can see it as plain as day. The ice machine in the lobby don’t work, but other than that everything else is good.
Vida
2025 年 4 月入住 2 晚
4/10 很差
Pralay
2025 年 4 月 18 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Breakfast was very poor, most of the food was empty and no attendent even before 1 hour of closing.
Pralay
2025 年 4 月入住 2 晚
2/10 糟糕
Robert
2025 年 4 月 16 日
不满意:员工和服务
The hotel told me that they over booked at 7:00 PM and did not have a room. They ssent me to another hotel they owned which was a Best Western assured me that it was an upgrade and that they would meet the price we booked at. He never contacted the people at Best western. .Best Western told me that they could not match the price that they did not have a code to bill me at. I agreed at that point to pay the modest difference and moved on. The Room had a stained couch curtain for the closet TV did not work coffee maker had no coffee or condiments.
The breakfast had no juices only water came out no coffee a coffee pot on counter with cloudy and stone cold coffee full of sediment food was empty and no one seemed to be serving the breakfast bar. Other guest complained to the front desk who apparently did nothing to solve the problem . She just walked to back room and turned around and walked back to the front desk.
At 1 AM there was a commotion outside in hall that involved several people very loud sounded like downtown bar room at closing. The halls were trashed in morning . just not a good experience.
Robert
2025 年 4 月入住 1 晚
10/10 超赞
Latrice D
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Thank you
Latrice D
2025 年 4 月入住 3 晚
6/10 一般
Rhonda
与家人出行
2025 年 4 月 14 日
Bathroom wasn’t clean. Heard gunshots in the middle of the night
Rhonda
2025 年 4 月入住 1 晚
2/10 糟糕
Carol
2025 年 4 月 13 日
不满意:清洁度、员工和服务、住宿条件和设施
Absolutely disgusting! Stunk of urine, bad mold, broken toilet, no heat or hot water.
Carol
2025 年 4 月入住 1 晚
8/10 还可以
Anita
与配偶出行
2025 年 4 月 5 日
满意:清洁度、员工和服务、服务设施
Very affordable. Room was clean and comfortable but bathroom sink and mirror had toothpaste on it from last guests.
Anita
2025 年 3 月入住 1 晚
10/10 超赞
Esau
商务旅客
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It looks old and i think is old but it has all the rooms clean and at night no one is out side making noises
Esau
2025 年 4 月入住 1 晚
6/10 一般
Stephen
2025 年 3 月 20 日
满意:清洁度
不满意:住宿条件和设施
Stephen
2025 年 3 月入住 1 晚
10/10 超赞
Lorenzo
2025 年 3 月 6 日
Lorenzo
2025 年 2 月入住 4 晚
8/10 还可以
Alison
2025 年 3 月 5 日
Alison
2025 年 3 月入住 1 晚
10/10 超赞
Amr
2025 年 2 月 21 日
Amr
2025 年 1 月入住 2 晚
10/10 超赞
Linda,Shelby
2025 年 2 月 20 日
Linda
2025 年 2 月入住 1 晚
4/10 很差
Tiffany
带宠物出行, 商务旅客
2025 年 2 月 9 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property did not feel safe. Building was run down and damaged in a lot of areas. Door to room appeared to have previously broken into. Abandoned vehicles in parking lot with flattened tires and broken glass. Would not recommend this location.
Tiffany
2025 年 2 月入住 1 晚
10/10 超赞
Alex
2025 年 2 月 7 日
满意:清洁度、员工和服务、住宿条件和设施
Quite clean place
Alex
2025 年 2 月入住 1 晚
2/10 糟糕
Amos
2025 年 2 月 2 日
不满意:清洁度、员工和服务、住宿条件和设施
They keep trying to charge me and my husband cards for another $85 soon as we checked out they tried to charger us