This hotel is the definition of false advertisement. It’s so bad that I had to go and obtain medical attention due to the stay. I had to take pictures to send to the manager and ask for my money back. It was very bad. There were stains on the "kitchen chairs", the seat cushions did not match, there was hair in the shower and imbedded in the towels, and the sheets broke me out into a rash when I woke up in the morning
Frantz
2025 年 5 月入住 3 晚
8/10 还可以
Eddie
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Very clean and nice place to stay
Eddie
2025 年 5 月入住 2 晚
2/10 糟糕
Clay
团体旅客
2025 年 5 月 4 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Never got to check in. Arrived at the property, waited in line 40 minutes to get to the desk, just to be told they had “overbooked” so they decided to cancel my reservation last minute. They claimed someone had contacted me within the last hour; yet I was standing there in line the entire time. Festivals in the area so no other rooms available anywhere else, now in town with nowhere to stay.
Clay
2025 年 5 月入住 1 晚
10/10 超赞
Andrea
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable clean relaxing spacious kitchen area clean shower clean. I was very satisfied.
Andrea
2025 年 4 月入住 2 晚
10/10 超赞
Tina,Plattsmouth
与家人及幼儿出行
2025 年 4 月 27 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
Basic amenities and advertised items missing. Not like other Waterwalk Properties. No hot water!!!
Tina
2025 年 4 月入住 2 晚
10/10 超赞
Abria
与家人出行, 与配偶出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay will come again
Abria
2025 年 4 月入住 1 晚
6/10 一般
leslie
2025 年 4 月 21 日
The bed was is in terrible condition. It had a huge dip, creaked, and the pillows were very uncomfortable. Plus the ceiling in the bathroom had mold growth.
leslie
2025 年 4 月入住 1 晚
2/10 糟糕
Latasha
与家人及幼儿出行, 与家人出行
2025 年 4 月 20 日
不满意:服务设施
Unfortunately I got a call on Thursday at 1pm saying they overbooked the rooms and had some pay payments to extend their stay so they wouldn’t be able to accommodate me. The day before my vacation. The pay at the hotel opinion should not be an opinion if they are going to just give your room away or at least a confirmation call or even a deposit to lock customers in. Manager was a horrible doing the conversation and just not helpful with accommodating!!
Latasha
2025 年 4 月入住 2 晚
10/10 超赞
Jobias
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved how my room was basically a miniature apartment...so cozy and home feeling...definitely will be seeing me again!
Jobias
2025 年 4 月入住 2 晚
8/10 还可以
Brittany
与配偶出行
2025 年 4 月 14 日
满意:服务设施
Staff was very nice and very professional my only thing was the room wasn’t very clean
Brittany
2025 年 4 月入住 2 晚
10/10 超赞
Lashon
2025 年 4 月 5 日
Lashon
2025 年 3 月入住 2 晚
10/10 超赞
Alexis
2025 年 4 月 1 日
Alexis
2025 年 3 月入住 2 晚
2/10 糟糕
Aden
2025 年 3 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
no
Aden
2025 年 3 月入住 2 晚
8/10 还可以
Aisha
2025 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Kitchen area
Aisha
2025 年 3 月入住 4 晚
10/10 超赞
Charlena
2025 年 3 月 16 日
满意:清洁度、服务设施、住宿条件和设施
Everything was clean and the staff was friendly. my stay was peaceful and quiet
Charlena
2025 年 3 月入住 2 晚
10/10 超赞
Joliyah
团体旅客
2025 年 3 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I Love It FrFr Every Time I Come To Town Im Staying There
Joliyah
2025 年 3 月入住 1 晚
10/10 超赞
James
2025 年 3 月 10 日
James
2025 年 3 月入住 3 晚
10/10 超赞
Daphne
2025 年 2 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I stayed 2 night I will book there again the staff was great
Daphne
2025 年 2 月入住 2 晚
10/10 超赞
Jariah
2025 年 1 月 31 日
满意:员工和服务、服务设施、住宿条件和设施
It was nice
Jariah
2024 年 12 月入住 2 晚
10/10 超赞
Kendra
2025 年 1 月 26 日
满意:客房舒适度,员工和服务
Kendra
2025 年 1 月入住 2 晚
2/10 糟糕
Ashleigh
2025 年 1 月 26 日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Worst experience ever
Ashleigh
2025 年 1 月入住 3 晚
10/10 超赞
真实旅客
2025 年 1 月 25 日
满意:客房舒适度,住宿条件和设施
不满意:清洁度
真实旅客
2025 年 1 月入住 3 晚
10/10 超赞
Audrey
与家人出行, 团体旅客
2025 年 1 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Twin Fin is a GREAT location in Waikiki!
Audrey
2024 年 10 月入住 3 晚
2/10 糟糕
真实旅客
与家人出行, 团体旅客
2025 年 1 月 21 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Would not recommend
Hotel called me the day of arrival and stated the room I had booked a month ago, was not available. Room given was dirty. Other option had “smoky smell” from self cleaning oven malfunctioning earlier in the day.
There were Ashes on top of the fridge and empty juice container… Stains all over the couches & kitchen chairs. Had barely any kitchen utensils, when was listed as “fully furnished”. Fridge was dirty with food left inside. Noise/running/yelling all hours of the night. Shampoo /conditioner / body wash dispensers all empty in showers. Coffee pot in lobby didn't work and the worker didn't get response as to where the key was. No extra garbage bags, towels, laundry soap available due to “new owners taking over and not ordering supplies” . Gym was not sanitary (toilet overflowing) and outside fire pit broken. Not as nice as pictures at all
真实旅客
2025 年 1 月入住 3 晚
2/10 糟糕
Teresa
团体旅客
2025 年 1 月 18 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We were on the bottom level, person on the second floor was banging all night long, smell of pot all night!!
Staff at the desk not helpful!
Never coming back.