I liked it so much here that I won't leave less than 5 stars in any category, even though I have a few minor complaints. The parking lot doesn't seem big enough, my key cards kept deactivating, even though they were not in contact with anything that would cause that, and the area on the 2nd floor marked as having ice and vending machines no longer had those things. However, they were available on the 1st floor and I did not check the 3rd. Michael, the gentleman I assume is the manager(I didn't have my glasses to read his tag) is WONDERFUL. He is pleasant, obviously interested in taking care of guests' needs, and is very hands-on in the operation of this place. I witnessed him not only helping the staff, but also speaking to them encouragingly and with respect. Many managers treat employees as if they are beneath them. Michael encourages a team atmosphere instead, where he LEADS instead of just being the person in charge. The hotel itself appeared very clean. It smelled clean. I even snuck a peek into the kitchen area where the breakfast is prepared. The floor was spotless. I immediately felt comfortable knowing my breakfast would be prepared there the next morning. Breakfast was great. My family was impressed with the variety. It felt as if there was something for everyone to enjoy! Last but not least, every member of the hotel staff I encountered was friendly, especially the young man working the desk when we arrived. Sadly, I did not get his name.