Many concerns. The dirty, poorly-kept exterior made me consider changing to a different place. I cannot recommend this property.
Peter
2025 年 5 月入住 2 晚
8/10
Nice easy check in and out.
Elliot
2025 年 4 月入住 1 晚
10/10
Gordia
2025 年 4 月入住 3 晚
10/10
The best part of my stay was how loving and helpful the staff was. She was always willing to help. She took there time to clean the room and checking to make sure we had everything we needed, she was always willing to recommend things as well. I enjoyed my stay here.
Gordia
2025 年 4 月入住 2 晚
10/10
The host Tina was excellent.
eric
2025 年 4 月入住 5 晚
10/10
The room was very organized and clean. Tina, the owner, was very kind and helped me to get to the downtown!
Mina
2025 年 4 月入住 2 晚
10/10
Lily’s Garden was a nice and quaint stay while we were in Charlottetown for 2 nights. We opted for the bedroom with a bathroom for additional privacy but it was not really necessary given that we went in the off-season. We were also very pleasantly surprised to see a small fridge in the room where we stored some of our ingredients for meal prep. The shared kitchen was stocked with most supplies; however, we couldn’t seem to find any spoons or more than two plates. Could’ve been because we were here in the off season. The fridge and microwave also definitely could’ve used a clean, but everything else was well kept. In all, Lily’s Garden is a lovely place to stay just outside of downtown Charlottetown and we would consider returning given the opportunity.
Taryn
2025 年 4 月入住 2 晚
6/10
Cozy little room we had with everything we needed in it but
April
2025 年 4 月入住 1 晚
2/10
We left early due to conditions of the room:
1. Room was unclean. Not swept under bed( food under bed and a lot of dust)
2. Toilet was broken and although fixed we had to wait for repairman to arrive and fix it)
3. TV did not work properly. No cable and could not access any channels or apps.no instructions provided
4. No top sheet on the bed only a bottom sheet and a comforter.
5. Heat pump only blows cold air. No instructions available to operate it.
6. Only 1 towel for 2 guests and the towel was not adequate
7. Someone's old toothpaste ( no single disposable) left in the room- totally unsanitary
8. a piece of sharp metal was found under the bathroom sink
9. the tub water spout was ready to fall off and toilet was shaky when sitting on it.
10. the hand towel rack was falling off the
11. No refund offered for the night we did not stay
Karen
2025 年 4 月入住 3 晚
10/10
It’s really pretty inside and they have lovely people here.
Faith
2025 年 3 月入住 1 晚
10/10
Nice, comfortable and clean place, nicely located. Private bathroom. I recommend
Jean-Francois
2025 年 1 月入住 2 晚
10/10
amanpreet
2024 年 12 月入住 7 晚
10/10
Anthone
2024 年 12 月入住 2 晚
4/10
Heavy walking right above the room in the middle of the night for several hours. Dusty floor. Rotting food in the main fridge. Pathway to door poorly lit at night. Not notified about no breakfast until after booking.
Ha
2024 年 11 月入住 1 晚
2/10
THIS PLACE NEEDS TO BE INSPECTED before any other guests stay. Description & photos on Hotels.com not accurate .
Accommodation are in the basement of a house. No outside lighting- had to walk down steep grass hill- there was 1 small solar light that did not light up much of anything. Garbage bags outside entrance way. Room was not clean. Beds only had fit sheet and blanket on each bed- no top sheet Bed cover was stained. Contact host she said she would send " her staff" to deal with it."Staff" was the girl friend (named April) of the upstair boarder who had no idea where anything was- was on phone with Lily to learn how to access sheets and covers( she handed me sheets said she had an uber waiting for her outside & left me to make up my own beds . (Note reviews in Nov were written" by April"- was that the upstair boarder's girlfriend who posted on Hotels .com site giving 10/10 rating so all sounds good but then you dig a little deeper go back to earlier reviews and you see very poor reviews 2/10 and 4/10. If I had seen these I never would have reserved a room here.
I WOULD NOT RECOMMEND this accommodation .
Mats in bathroom were dirty- spiders in bathroom.The towels were stained. Was called a B and B but there was no breakfast just outdated rotten food in fridge. Jar of Instant coffee in room.Advertised sound proof walls but we could here people walking around upstairs above us and here other guests in basement floor.
Overall poor PEI accommodation experience .
Sharon
2024 年 11 月入住 1 晚
10/10
April
2024 年 10 月入住 1 晚
10/10
April
2024 年 10 月入住 1 晚
4/10
Alain
2024 年 9 月入住 1 晚
10/10
Stayed here as part of a cross country trip and it was very nice to stay in a comfortable home instead of a hotel. I like hotels but Lily's garden felt like home which was a very nice change of pace and perfect for feeling Charlottetown. The location was very convenient with a car as it was less than 1 minutes to get to the touristy spots in Charlottetown. The areas were all clean and the other guests were quests were quiet and respectful as well. There was free wifi and laundry which was a huge help! Would definitely stay here again.
Garreth
2024 年 10 月入住 2 晚
10/10
I just returned from a wonderful stay at Lilly’s Garden. The accommodations were fantastic—clean and inviting. The standout for me was the staff; their hospitality was unmatched. They made sure I had a great experience from start to finish. I’ll definitely be back!
April
2024 年 10 月入住 1 晚
10/10
I had a lovely experience at Lilly's Garden! The accommodations were cozy and stylish, and the location was perfect for exploring the area. The staff were incredibly friendly and attentive, always ready to assist. It’s clear they truly care about their guests. Highly recommend!
April
2024 年 10 月入住 1 晚
10/10
What a charming place to stay! Lilly’s Garden exceeded my expectations with its beautiful accommodations and outstanding service. The staff were courteous and attentive, making sure every detail was spot on. I thoroughly enjoyed my stay and am already looking forward to my next visit!
April
2024 年 10 月入住 1 晚
10/10
I recently enjoyed a fantastic experience at Lilly's Garden. The accommodations were exceptional—modern, cozy, and immaculate. What truly made my stay special was the incredibly helpful staff. Their warm hospitality made me feel valued and cared for. I can’t wait to come back!
April
2024 年 10 月入住 1 晚
10/10
My stay at Lilly’s Garden was absolutely delightful! The room I had was spacious and clean, with a lovely ambiance that made me feel right at home. The staff were fantastic—so welcoming and helpful throughout my visit. I highly recommend this place to anyone visiting Charlottetown!
April
2024 年 10 月入住 1 晚
10/10
I just had the most wonderful stay at Lilly's Garden in Charlottetown! The accommodations were not only comfortable but beautifully decorated, making it a perfect retreat. The staff was incredibly friendly and attentive, ensuring I had everything I needed. I couldn't have asked for a better experience!