维提里Chembra(彻印布拉)附近酒店

“Staff is very polite and helpful ”

“The rooms are not as shown in the images. The cottages were very dingy and visibly worn out and unkept. Common areas seem to no be getting any attention. They have an on-site restaurant that does not have any functioning staff or even a full menu. Table tennis table was broken and there were hardly any other amenities.”

“Even though booking was for AC room, on reaching there we were told it is for non-AC room as Premier Triple rooms are non-AC only and we had to pay $28 extra for shifting to AC room.”

“Das Resort ist wundervoll! Die Aussicht auf den Chembra Peak, der Garten bzw das Resort-Gelände, das Essen und vor allem das unglaublich tolle Personal machten meinen Aufenthalt besonders! Thomas, der Manager, liest den Gästen jeden Wunsch von den Augen ab und ist so nett. Die weitere Damen und Herren sind aufmerksam und nett! Die Einrichtung ist etwas in die Jahre gekommen und könnte ein bisschen Schliff gebrauchen. Das hat meinen Aufenthalt aber in kleinster Weise negativ beeinflusst.”

“Such a great experience. Wonderful property. Great staff. Great ambiance. Super choice for a family outing. Had spent Christmas vacation here and it was a great experience ”

“I had booked a superior room with mountain view but I was given a ground floor room which just opened out to some villas...no mountain in sight. The front desk denied saying that there are no mountain view rooms despite the fact that it was listed on hotels.com and I had chosen and paid for it. I had to get on a call with hotels.com for 45 mins to sort it out during which the owner apparently told the hotels.com customer service agent that mountain was not visible because of fog/mist...a total……

“Stay was great the property is beautiful and the staff very courteous”

“It was an amazing experience staying at the Vistara property. The staff was cordial and we were well attended to. The property was well maintained and the view from the resort is breathtaking! ”

“We were impressed with the hotel facilities and your clan the room was. The service was excellent and the staff ensure our stay was comfortable. My only gripe was that the room mattress was a little soft , not ideal for back related issues. The reception were quick to address any issues, if we had any. Breakfast was ok. We also attended their New Year Gala Dinner which was entertaining and the food was nice. Thanks to the whole team for making our stay memorable.”

“The resort is situated in natural habitat. The ambience is good. You can alway hear the pleasant sound of cricket and the stream. The cottages and facilities seems to be old not well maintained. The buffet is fine. But they are very reluctant to provide room service. Hence if you have difficulty in walking or on wheel chair or with small babies avoid this place. If you are booking through Expedia make sure that you are clear about the details of the package. When we arrived at the resort we……

“Hotel had no hot water for both of our stays. Staff couldn't do anything about it. Also they charged us extra fees that were not disclosed. The front office person was the rudest I have ever encountered. She refused to help and even mumbled bad language, I am not allowed to type here, several times under her breath when I asked questions. There are many good hotels in the area, this isn't one of them”