Absolutely Miserable Stay – Avoid This Hotel!
I booked the Holiday Inn Express TianFu Square in Chengdu through Expedia expecting the usual standard of comfort, but what I got was a masterclass in cutting corners and guest discomfort.
Let’s start with the air conditioning—or lack of it. Despite scorching summer temperatures, the room A/C was purposely disabled to save electricity. That’s right, only the lobby had cool air. So unless you’re planning to sleep next to the reception desk, prepare to sweat through the night. This isn't just inconvenient—it’s negligent.
The room was advertised with amenities that simply didn’t exist. For instance, no mini fridge—which meant no cold water, no storage for leftovers, and zero convenience. The shower stall leaked water all over the bathroom floor, forcing me to use towels to soak it up each time.
The food? Disappointing at best. The breakfast options were bland and uninspired—clearly the result of cost-cutting rather than any attempt to provide a pleasant experience.
Holiday Inn Express is supposed to offer basic comfort and reliability, but this branch in Chengdu fell drastically short. Between the sweltering room, poor amenities, and unimpressive food, I left feeling duped. Do yourself a favour and book literally anywhere else.