4/10 很差
Adam
与配偶出行
2025 年 2 月 23 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
When me and my Wife first checked in. I walked in thinking someone would be at the front counter. Nope there was no one there. There was a sign there saying if no one was there to ring a bell. Well there was no bell to ring, so i made the ring sound myself and about a minute later, someone finally came out to check me in. The gentlemen gave me my room number and for some reason gave me a handicap room, when I didnt request one. Me nor my wife are handicapped. Got into the room and I usually do a walk through, throught the room and sitting in the corner there was a shower seat sitting there and what appeared tobe bloody feces on it. Even tho me and my wife dont use that. It was disgusting to evem have to see that sitting there. I immediately notified the front desk person(after waiting another few minutes for him to come out of the office) and he came and got the shower stoole. Also there was a human hair tangled in the blankets on the bed, the shower head didnt work properly, there was a stain on the shower curtain, and the room smelled modly. Iam very disappointing in my stay and will properly never stay here ever again. As I vist Maggie Valley alot esspically during the Winter months. The only reason i didnt give a 1 star is because the shower had really nice hot water. I do not recommend anyone to stay here while vistong Maggie Valley.
Adam
2025 年 2 月入住 2 晚