So nany things wrong, 1 no towels, 2 cockroaches feces all over the place, 3 Tv didn't work, 4 and worse part the front desk Lady actitud when i call to ask for someone to fix the tv she said check out if you don't like it call Expedia see you in court don't know what to make out of that , she show mental health problems
Torres
4/10 很差
Tanice
2025年02月2日
Tanice
2025 年 2 月入住 1 晚
2/10 糟糕
Katherine
2025年01月29日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
There was couple next door to us that was screaming and fighting the WHOLE EVENING throughout the night the police were called due to all there fighting. The tv DIDNT WORK i called and called the front desk they didnt do anything. DO NOT STAY AT THIS HOTEL GUYS DO NOT ITS NOTHING BUT JUNKIES AND NASTY PEOPLE THAT ARE STAYING THERE THAT THE STATE JS PAYING TO LIVE THERE.
Katherine
2025 年 1 月入住 1 晚
6/10 一般
Rosemary
与配偶出行
2024年12月6日
不满意:住宿条件和设施,服务设施
It's an ok place to stay but for 80.00 a night there shouldn't be so much stuff out of order. The soda machine, the snack machine, the coffee and juice machine the sink in the lobby,the elevator. The blanket on the bed that was more like a curtain 3 tiny pillows on a huge bed, the heater that we set to 70 and it was definitely hotter then that so we either were too hot or froze and the fridge barely closed because the freezer part was so frozén over you can't use it. It would be nice if it was cleaner and everything worked and the desk clerk didn't talk on the phone to someone else while checking you in.
Rosemary
2024 年 11 月入住 1 晚
2/10 糟糕
Marcus
与家人出行
2024年12月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
ROACHES ROACHES ROACHES EVERYWHERE. The lady at the front desk is RUDE and disrespectful. Did I mention roaches everywhere? In the halls in the bed everywhere I know it’s cheap but cheap doesn’t mean infestation.
Marcus
2024 年 11 月入住 2 晚
2/10 糟糕
Ke'Era
2024年11月27日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was horrible everything was broken this is the second time the didn’t give me a room I paid for them tried to get smart with me
Ke'Era
2024 年 11 月入住 2 晚
2/10 糟糕
Lance
与家人出行
2024年11月19日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Refund or Credit Request. This hotel is a ripoff.
I have a complaint that I want to make about this location because we never used the room on November 16th. I reserved this. My family and I had a memorial to go to that date because my mother died a few months ago. We got there at 11:00 am to see if they had an early check in and the Indian woman who was there had an attitude the entire time. First, she charged us a $40 fee for checking in early. She got into an argument with my father because we never been to a hotel that charged us for checking in early. She even threatened to cancel the reservation because we never heard of this fee. When she finally got an the rooms, one fo the rooms had a damaged sink that wasn't safe to use at all. The other room wasn't clean and had dirty towels. We requested to get the rooms changed but she said that she no longer had rooms available. We requested for a refund, and she said that we had to pay her another $40. It turned into another argument because I said that I was going to call Hotels.com. So she gave our $40 back and called one of our relatives who works for the city government. Our relative spoke to the manager, and we were told that now only one room was available, which was the room that wasn't clean. We instead stayed with relatives. I tried to call the number on the website to make a claim or a refund request, but instead we were directed to the same person we spoke to at the hotel. I would like to know how I can get a credit or refund.
Lance
2024 年 11 月入住 1 晚
10/10 超赞
Mekyra
2024年11月18日
Mekyra
2024 年 10 月入住 1 晚
2/10 糟糕
KeEra
2024年11月10日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I didn’t get the room I paid for the tub was broken toilet seat was broken when I went to correct it the lady at the front desk bucked and told me take it up with Expedia
KeEra
2024 年 10 月入住 3 晚
6/10 一般
Aaron
2024年10月21日
满意:员工和服务
It was okay but affordable
Aaron
2024 年 10 月入住 3 晚
2/10 糟糕
KeEra
与家人出行
2024年10月13日
不满意:清洁度、员工和服务、客房舒适度
KeEra
2024 年 10 月入住 1 晚
2/10 糟糕
KeEra
2024年10月10日
KeEra
2024 年 10 月入住 1 晚
2/10 糟糕
Latrice
2024年10月8日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
i’m not returning
Latrice
2024 年 10 月入住 2 晚
2/10 糟糕
Tony
2024年09月26日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
You need to take off your list. Roaches everywhere!!! Everything had stains on it. Sheets, floor, and chair. Disgusted!!! Towels all looked nasty. Probably not even clean. Mold on shower curtain.
Tony
2024 年 9 月入住 2 晚
4/10 很差
Anthony
2024年09月23日
Anthony
2024 年 9 月入住 1 晚
10/10 超赞
Danny
2024年09月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Danny
2024 年 9 月入住 1 晚
2/10 糟糕
Jesse
2024年09月17日
不满意:清洁度、员工和服务、住宿条件和设施
Something told me not to. I went against this intuition. Soon as i opened the door to the second floor room i was met with a musty mildewish ripe smell along with a family of disgruntled guess already occupying the room standing right by the door. Looked like they lived there. Never felt so dirty in my life. They tried to offer another room downstairs on the 1st floor but i couldnt get out of that cesspool quick enough. Do not do this to yourself! Stat away! Oh, and they refused to give my money back.
Jesse
2024 年 9 月入住 1 晚
4/10 很差
trina
2024年09月16日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Dusty and Mold
The room was very dusty and had a mold smell also..The towels and washcloths had stains on them like the were dirty rags. They also have roaches as well. I would never come here again
trina
2024 年 9 月入住 1 晚
10/10 超赞
Benjamin
2024年09月4日
Benjamin
2024 年 6 月入住 1 晚
4/10 很差
真实旅客
2024年09月2日
不满意:住宿条件和设施,清洁度
It served its purpose
Vending machines didn't work, ceiling in the room was dirty, dusty, room smelled like mold/moldew.
真实旅客
2024 年 8 月入住 1 晚
6/10 一般
DEMETRIUS THOMAS
2024年09月2日
不满意:服务设施
DEMETRIUS THOMAS
2024 年 8 月入住 2 晚
2/10 糟糕
Nasir
2024年08月2日
Nasir
2024 年 8 月入住 1 晚
6/10 一般
Errol
2024年08月1日
Errol
2024 年 7 月入住 1 晚
10/10 超赞
Jontrell
2024年07月31日
满意:清洁度、员工和服务、客房舒适度
Jontrell
2024 年 7 月入住 1 晚
2/10 糟糕
Shawn
2024年07月28日
不满意:清洁度、员工和服务、住宿条件和设施
I was very itchy when sitting on bed no towels wash clothes or soap no phone in rooms and internet didn’t work on 3rd floor in the rooms