I like everything . Stuff was kind and good service
Rawan
2025 年 5 月入住 2 晚
10/10 超赞
Joshua
2025 年 5 月 4 日
满意:清洁度、员工和服务、住宿条件和设施
Great management 👏
Joshua
2025 年 5 月入住 1 晚
10/10 超赞
Erica
与配偶出行
2025 年 5 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place was great! Everyone on staff was helpful & accommodating. Breakfast was so good with a lot of variety and fresh fruit.The hot tub and pool were so nice after a busy day. Happy hour, hospitality coffee bar and complementary cookies made this a real "home away from home" experience.
We would definitely stay here again and recommend this place to anyone heading to the Chicago area.
Erica
2025 年 4 月入住 2 晚
10/10 超赞
Brandy
2025 年 4 月 29 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff very friendly
Brandy
2025 年 4 月入住 2 晚
10/10 超赞
Catherine,Genoa
与家人及幼儿出行, 与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean and comfortable. So close to every shopping and dining opportunity/
Catherine
2025 年 4 月入住 1 晚
10/10 超赞
Ben
与家人出行
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place to stay! Friendly front desk, great breakfast and clean
Ben
2025 年 3 月入住 1 晚
8/10 还可以
grace
与配偶出行
2025 年 4 月 26 日
满意:清洁度、服务设施、住宿条件和设施
I give this hotel 3.5/5 stars. I liked the cleanliness of the hotel, the breakfast was good, and the room we booked with the jetted tub was very nice. upon arrival we were “greeted” if you will by front desk staff. didn’t get her name but her attitude wasn’t the greatest. when we checked out of our hotel the front desk staff was much nicer. aside from the basics of the stay there’s a few things you should be aware of before you book this hotel through Expedia. If you’re a silver member like I am, you are probably aware about certain “perks” that you receive and the VIP status you get with the amount of stays that you book. It states in the listing that there is a complimentary bottle of wine. during our stay they gave us a free alcoholic drink card (I assume this is what the wine was lol) our time frame to get these drinks was from 5:30-7. unfortunately we didn’t get to take advantage of this offer because we had dinner reservations at 6. I feel like this offer was basically pointless as Expedia advertised something completely different than what the hotel gave us. this was sort of expected in a way but it’s good to be aware that they don’t in fact have a “bottle of wine” for you. another thing to be aware of is they are very selective on what you’re able to use in the jetted tub. so if you’re looking to book the room with the jetted tub and you plan on bringing bath bombs or bath oils, don’t. Lastly, they say they will charge you an $100 deposit. its actually $140.
grace
2025 年 4 月入住 1 晚
10/10 超赞
Chelsea
2025 年 4 月 25 日
Great
Chelsea
2025 年 4 月入住 2 晚
10/10 超赞
Sara
2025 年 4 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Quiet, clean, very nice accommodations!
Sara
2025 年 4 月入住 1 晚
2/10 糟糕
Janela joy
与家人及幼儿出行
2025 年 4 月 20 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room is not even ready when we arrived.
Janela joy
2025 年 4 月入住 1 晚
4/10 很差
Jill
商务旅客
2025 年 4 月 20 日
不满意:清洁度、服务设施、住宿条件和设施
My room was dirty. I booked a room with a jacuzzi tub. It was not very clean. The room had a fireplace but it was full of dust, unusable and the frame fell off while I was staying in the room. The building smelled of cigarette smoke. I used Clorox wipes to clean my room when I first got there and the wipes were dark. Area was so so. Don’t recommend.
Jill
10/10 超赞
Carlos
2025 年 4 月 18 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
The employee's could be more friendly, and professional.
Carlos
2025 年 4 月入住 1 晚
8/10 还可以
Prasad
团体旅客
2025 年 4 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lisa, front desk manager needs a special mention for keeping us informed and taking good care of us. Hotel was oversold on the rooms we booked 4 months ago. Either it was Expedia's fault or a poor management on the hotel, the first night we did not get the room we originally booked. We were given it the 2nd day. Biggest disappointment is the shuttle service for which we choose this hotel. They don't run after 6PM on Friday thru the weekend and this was not mentioned anywhere at the time of booking. Had we known it at the time of booking would have booked elsewhere and avoided this hotel.
Prasad
2025 年 4 月入住 2 晚
10/10 超赞
Luke
与配偶出行
2025 年 4 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was amazing and clean. Staff was friendly and kind. breakfast was above and beyond.
Luke
2025 年 4 月入住 1 晚
8/10 还可以
Yamileth
2025 年 4 月 13 日
满意:服务设施,员工和服务
Good
Yamileth
2025 年 4 月入住 2 晚
6/10 一般
Brooke
2025 年 4 月 13 日
满意:员工和服务
Brooke
2025 年 4 月入住 1 晚
10/10 超赞
james
与配偶出行
2025 年 4 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
been there 5 times will go back again
james
2025 年 1 月入住 1 晚
8/10 还可以
Lisa
2025 年 4 月 12 日
满意:住宿条件和设施
Lisa
2025 年 4 月入住 1 晚
10/10 超赞
PAI
与家人及幼儿出行
2025 年 4 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The pool was perfect for young children. It was about 4 feet deep only. For adults, the hot tub was perfect for relaxing. Enjoyed our stay.