The staff was very friendly and helpful, the room was larger than expected and very comfortable. It was very clean and the temperature was perfect (there is a control to set the temperature but I found I didn’t need to change it). The bar in the lobby where you order food took some time to get a staff member, but they were very friendly as well. The burger was huge and delicious, as were the fries. The only complaint I have is the pillows started out very fluffy, but by the middle of the night they were basically flat, also, the ice machine on my floor didn’t work, but the one on 4 was working fine so that wasn’t much of an issue. Neither “complaint” was enough to give anything less than 5 stars. I almost forgot, the breakfast selection is generous and quite tasty!