Asked for high floors and ended up on the 2nd floor right next to the elevator also went to shower and seen ants all over the floor
Joel
2025 年 5 月入住 1 晚
10/10 超赞
Tasha,Milwaukee
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Booked two rooms through a third party and the staff changed our rooms so they can be next to each other very nice she did her best to make sure we was happy with our stay
Tasha
2025 年 5 月入住 1 晚
2/10 糟糕
Daniel
与配偶出行
2025 年 5 月 18 日
不满意:服务设施
It really close to a shopping mall
Daniel
2025 年 5 月入住 4 晚
10/10 超赞
Erum
与家人出行
2025 年 5 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was friendly, food was good. Enjoyed our stay and would go back
Erum
2025 年 4 月入住 6 晚
10/10 超赞
Prince
与家人出行
2025 年 4 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Prince
2025 年 4 月入住 1 晚
2/10 糟糕
Keith,Indianapolis
商务旅客
2025 年 4 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is badly run currently and is the worst of the chain I have stayed in. Rooms not ready at 7:30 PM and not cleaned and "under renovation". You will be unhappy with your stay if you stay here.
Keith
2025 年 4 月入住 1 晚
10/10 超赞
Wilfredo
团体旅客
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Location
Wilfredo
2025 年 4 月入住 4 晚
6/10 一般
Justyna
2025 年 4 月 7 日
Justyna
2025 年 3 月入住 1 晚
6/10 一般
Travis
与家人出行
2025 年 4 月 7 日
满意:员工和服务,清洁度
The pool was closed due to maintenance and the hot water in the shower would work for a couple of minutes and slowly get colder...
Travis
2025 年 4 月入住 2 晚
4/10 很差
Alyssa
2025 年 4 月 6 日
满意:清洁度
不满意:住宿条件和设施
They said the "boiler" went out so therefore there was no hot water in our rooms.Therefore i could not take a shower.I was hung over,sweaty, and sticky from partying the night before and was really needing a shower before making the 7 hour drive back home.The front desk really did nor care but something like this really put a damper on the rest of my trip home.
Alyssa
2025 年 4 月入住 1 晚
2/10 糟糕
shahul
2025 年 4 月 6 日
满意:清洁度
不满意:住宿条件和设施,员工和服务
No hot water for shower. They accommodated guests knowing there was no hot water for shower.
shahul
10/10 超赞
Arturo
2025 年 3 月 30 日
满意:清洁度、员工和服务、住宿条件和设施
High luxury experience from the moment we arrived we were greeted in a courteous manner. If you’re looking for a sophisticated and welcoming stay look no further than the Hyatt Place hotel ✅
Arturo
2025 年 3 月入住 2 晚
8/10 还可以
Luis,MEXICO
2025 年 3 月 30 日
满意:住宿条件和设施
Muy buena opción
Luis
2025 年 3 月入住 2 晚
4/10 很差
Erika
与家人及幼儿出行
2025 年 3 月 27 日
不满意:清洁度、服务设施、住宿条件和设施
The pool has been down for months and that was not noted on the property listing. The only reason we were staying at a hotel was for the pool. This was a staycation during my kids spring break. Very disappointing!
Erika
2025 年 3 月入住 1 晚
8/10 还可以
Rodger
与家人及幼儿出行, 与家人出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Nice property, convenient to Woodfield Mall. Booked this hotel so our grandkids could use the indoor swimming pool, only to find out that it was closed for repair. This information should be available online when someone is booking a room.
Rodger
2025 年 3 月入住 3 晚
10/10 超赞
Trisha
与配偶出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good place. Second time we have stayed here.
Trisha
2025 年 3 月入住 3 晚
2/10 糟糕
Jorge
与家人及幼儿出行
2025 年 3 月 24 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Restroom in room was dirty. Beds were very uncomfortable. Also there was no hot water in shower. There was no pool available. Will not stay at Hyatt hotels anymore.
Jorge
2025 年 3 月入住 2 晚
4/10 很差
Mindy
2025 年 3 月 24 日
不满意:住宿条件和设施
Did not have warm or hot water for showers. Was a problem for both nights stay. Air conditioning/heaters were also an issue, it was difficult to maintain a comfortable room temperature. We were there with others, 4 rooms total and each room had these same issues.
Mindy
2025 年 3 月入住 2 晚
6/10 一般
Shannon
与家人及幼儿出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Staff was friendly and tentative, rooms were clean, breakfast was ok. We had no warm water in shower though, which was not good at all for a family of 5, the water was freezing.