The resort is marketed like an upgraded stay and maybe it once was but the place gave off a very dated vibe. Overall the staff is super friendly and helpful but we didn't feel like we were staying at a resort. The carpets are all worn down, broken tiles on the floor right when you walk in the main lobby and the whole place is due for a face lift to charge the rates they are demanding. The elevators smelled very musty (poor ventilation?) and felt very old and clunky. In our room the toilet seat had chunks missing in it that the they painted white instead of just replacing the seat with a new one. Its a cheap fix but makes a huge difference. There were several hairs (not ours) in the sink and shower that grossed us out, making us question how well the room was actually cleaned. The bed was comfortable enough. Our breakfast was included as part of a VIP room we booked and the food was fairly good. The omelet station was excellent and again the staff at the restaurant were on their game.
Overall the stay was fine but I guess my expectations were higher going into it thinking this would be a higher class establishment. At one time I'm sure this place was but it just needs some TLC to bring it back to that type of level.
AJ
2025 年 4 月入住 1 晚
4/10 很差
Sujan
与家人出行
2025 年 4 月 5 日
满意:服务设施
不满意:住宿条件和设施
Pictures of the rooms are false advertisement. I paid $220 per night. The rooms are very small. The restrooms are super small. Furniture was dusty. Looks like an old hotel. Definitely not worth the money.
Sujan
2025 年 4 月入住 3 晚
10/10 超赞
Denise
2025 年 3 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Great stay
Denise
2025 年 3 月入住 1 晚
6/10 一般
Yuriy
2025 年 3 月 24 日
Yuriy
2025 年 3 月入住 2 晚
6/10 一般
Scott
2025 年 3 月 17 日
满意:住宿条件和设施,员工和服务
Room wasn’t great.
Scott
2025 年 3 月入住 1 晚
4/10 很差
BRYON
2025 年 3 月 17 日
BRYON
2025 年 3 月入住 1 晚
10/10 超赞
Eda
与配偶出行
2025 年 3 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
we really liked
Eda
2025 年 2 月入住 2 晚
8/10 还可以
Jack,arlington heights
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Jack
2025 年 2 月入住 1 晚
10/10 超赞
Christine
团体旅客
2025 年 2 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Christine
2025 年 2 月入住 1 晚
10/10 超赞
Chris
团体旅客
2025 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Chris
2025 年 1 月入住 1 晚
10/10 超赞
Jeffrey,Atlanta
2025 年 1 月 16 日
Jeffrey
2025 年 1 月入住 5 晚
10/10 超赞
Yailen
2025 年 1 月 2 日
Yailen
2024 年 12 月入住 3 晚
8/10 还可以
Zoran
2025 年 1 月 2 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Nice
Zoran
2024 年 12 月入住 2 晚
10/10 超赞
Ludmila
2024 年 12 月 23 日
满意:清洁度、员工和服务、住宿条件和设施
Ludmila
2024 年 12 月入住 1 晚
10/10 超赞
Lawrence
2024 年 12 月 22 日
满意:清洁度、员工和服务、住宿条件和设施
Nice to be able to walk around with so much space when it’s cold outside
Lawrence
2024 年 12 月入住 3 晚
10/10 超赞
Mary
与家人出行
2024 年 12 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
.
Mary
2024 年 12 月入住 1 晚
10/10 超赞
Maribel
2024 年 12 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Maribel
2024 年 11 月入住 2 晚
10/10 超赞
Arlene
团体旅客
2024 年 12 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Arlene
2024 年 12 月入住 1 晚
10/10 超赞
Manish
与家人出行
2024 年 12 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was great and rooms were clean. Easy parking and Walker Brothers Pancake House is nearby.
Manish
2024 年 11 月入住 3 晚
10/10 超赞
Marsha
2024 年 11 月 24 日
Marsha
2024 年 11 月入住 1 晚
8/10 还可以
Jason
与配偶出行
2024 年 11 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient. Saw a show had dinner. Do plan to come again. Great Place.