I called the hotel asking how much a deposit would be with two kids and two dogs, I was very specific to ensure ease with check in, Night staff around 9 when I got there basically told me they quoted me for a room for TWO CHILDREN and two dogs, then told they couldn't accommodate me unless I booked a second room, however would not offer me a conjoining room, mind you all of this after this man looked me in my face and told me he thought I meant two kids and two dogs...... just not good business. Waiting on a refund, was told by front desk clerk the manager was called and approved a refund, but not showing anywhere so far so we will see. Very dissatisfied with this.