loved the location and the staff was wonderful - esp valet and housekeeper, Ednedria. she went out of her way to ensure we had everything we needed. very sweet and conscientious worker!
Kathryn
2025 年 5 月入住 2 晚
10/10 超赞
Eduardo
与配偶出行
2025 年 5 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellenet service. Helpful and friendly staff.
Eduardo
2025 年 5 月入住 2 晚
10/10 超赞
Selina
与配偶出行
2025 年 5 月 26 日
满意:清洁度、服务设施、住宿条件和设施
This hotel was amazing!! The river view was beautiful!! The room, and pictures were just as described. Staff were friendly. The bar and restaurant were very good. Great Location!!
Selina
2025 年 5 月入住 2 晚
10/10 超赞
April
与配偶出行
2025 年 5 月 25 日
满意:清洁度、服务设施、住宿条件和设施
This place was amazing! I’ve never experienced a better stay!!
April
2025 年 5 月入住 3 晚
10/10 超赞
Yvonne
与家人出行, 团体旅客
2025 年 5 月 23 日
满意:清洁度、服务设施、住宿条件和设施
Staff
Yvonne
2025 年 5 月入住 3 晚
10/10 超赞
Michael
与配偶出行
2025 年 5 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, beautiful views, easy access to river boat cruise.
Michael
2025 年 5 月入住 3 晚
10/10 超赞
Lisa
团体旅客
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location! Great room - very quiet and clean. Staff was very attentive. Really enjoyed our stay.
Lisa
2025 年 5 月入住 3 晚
10/10 超赞
Mark
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Royal Sonesta is a very nice hotel in a great location. Priced competitively just below the luxury bracket, but is modern and comfortable and the staff very friendly and helpful. I would stay there again.
Mark
2025 年 5 月入住 3 晚
10/10 超赞
Denise
2025 年 5 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Awesome stay
Denise
2025 年 5 月入住 2 晚
10/10 超赞
Kendall
与配偶出行
2025 年 5 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed 2nights for my bday with my girl, and was so surprised how nice the entire hotel and room was. Great view of the river, parking option was in a secure underground garage, was walkable to majority of tourist activities, and had an exemplary bar on its first floor adjacent to the lobby. Would highly recommend.
Kendall
2025 年 5 月入住 2 晚
10/10 超赞
Jim,Hopkinton
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel from all aspects. Very comfortable, quiet room. Wonderful, central location on the Riverwalk. All employees always had a smile on their faces and were very willing to help. Appreciated the help from doorman Lucus, who when out of his way each day to offer advice about the surrounding area, things to do and restaurants.
Jim
2025 年 5 月入住 3 晚
6/10 一般
Anissa
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good but nothing spectacular, location was amazing
Anissa
2025 年 5 月入住 2 晚
8/10 还可以
Xhanti
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our stay was welcomed by lovely staff members who made sure our stay would be peaceful and excellent. The room was incredible and clean, with an immaculately view of the river.
Xhanti
2025 年 5 月入住 3 晚
10/10 超赞
Francisco,Puebla
团体旅客
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excelente ubicacion
Francisco
2025 年 5 月入住 5 晚
10/10 超赞
Dennis
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice place
Dennis
2025 年 5 月入住 4 晚
10/10 超赞
Gillian
与配偶出行
2025 年 5 月 18 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Me and my husband had an unforgettable time at Royal Sonesta. Sotarra made our trip very special and went above and beyond with the excellent customer service. We arrived very early and our check out was quick with happy surprises. They really treated us like royalty. The room view of the riverwalk was breathtaking. Room was clean and comfortable. The hotel had a great location and was in the middle of everything( riverwalk, restaurants, attractions). Everything was a quick walk and the hotel and restaurant staff was very knowledgeable on places to go. We went for the Beyoncé concert and it was the hub for Beyoncé vip stuff and had signature drinks at the hotel. Me and my husband will def return here.
Gillian
2025 年 5 月入住 3 晚
10/10 超赞
abraham
2025 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Excelente ubicación estás en el centro de todo la atención del personal es muy buena en especial la vista desde los cuartos es algo increíble
abraham
2025 年 5 月入住 4 晚
10/10 超赞
Stephanie
与配偶出行, 商务旅客
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
Stephanie
2025 年 5 月入住 1 晚
2/10 糟糕
Mia
团体旅客
2025 年 5 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Honestly terrible. Valet took an hour to get my car, wasn’t rude or anything to them, after 40 mins I went up to them asked where my car is showed them my confirmation texts and they acted like they didn’t receive it even though I got a text back. Then it took an additional 20 mins even though I seen them just standing there talking. We ended up being an hour late to our concert, tried to speak to someone about it and the manager was very rude and slick, showed zero compassion. The only person who did an outstanding job was Lucas he was so sweet and helpful from the moment we pulled up to the hotel. We didn’t even stay overnight we checked out after being there for only 3 hours and also didn’t give us the room we originally booked too…I say keep your money. They charge $75 for valet that sucks and wanna charge $600+ per room gtfoh
Mia
2025 年 5 月入住 1 晚
10/10 超赞
Niki
与配偶出行
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location for sight seeing is ideal. You are a few steps away from Riverwalk, walking distance to Millennium Park and really close to Magnificent Mile for shopping. The staff is amazing. The general manager was super helpful. My favorite person is Lucas. Ask for recommendation for restaurant from Lucas. He knows everything.
Niki
2025 年 5 月入住 3 晚
10/10 超赞
Min
与家人出行
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very good!
Min
2025 年 5 月入住 2 晚
10/10 超赞
Maria
与家人出行
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property is centrally located from all main attractions, shopping, and restaurants. The staff was friendly and helpful.
Maria
2025 年 5 月入住 2 晚
10/10 超赞
Jasmin
团体旅客
2025 年 5 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was great! We were able to do more walking to locations then the hassle of needing an uber