Staff was rude carpet was wet in the room towels had hair on them
Regina
2025 年 5 月入住 1 晚
2/10 糟糕
Ketan
2025 年 5 月 20 日
The front desk staff is not hospitable at all
Not hospitable staff
No vegetarian options in breakfast also
Though the rooms were very good the staff is not hospitable
Ketan
2025 年 5 月入住 3 晚
10/10 超赞
FELIPE ANDRES,Greensboro
与家人出行
2025 年 5 月 20 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel, friendly staff
FELIPE ANDRES
2025 年 5 月入住 1 晚
8/10 还可以
Mark,Bloomington
与家人出行
2025 年 5 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel offers a separate bedroom, which I want when I travel.
The front desk personnel were wonderful and informative.
The elevators are slow and small. Even though this is a non smoking hotel, several times we entered an elevator that smelled of cannabis.
Mark
2025 年 5 月入住 1 晚
8/10 还可以
Tricia
2025 年 5 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I only stayed 1 night so as for housekeeping, I have no feedback. but it was a good spacious suite. The staff was pleasant. I only wish check-in time was earlier and they had better breakfast options. They didn't have any pastries. Toast was the only bread option. The only 2 juice options were a sugary drink and apple juice.
Tricia
2025 年 5 月入住 1 晚
2/10 糟糕
Cherie
2025 年 5 月 17 日
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
I stayed in this property three times because of the great location because the beautiful rooms my only concern is the safety they do not have safety deposit. The first time I stayed. I suffered the nice by the cleaning staff $5000 from underneath my bed I did not report to the police because I know from previous experiences. The Police is not going to do anything, but I know from working in the hotel system that’s The person who walked into my room with the key at that day has a number and the staff will know who is this person I have my suspicions that they become very real. The next week is next week. I was asleep and I have the sign do not get disturbed the same cleaning lady walked in with a male companion without any cleaning product with them, and they were surprised that I was sleeping. It was the same time when I got Rob the week before I believe they were checking again to see if I was in the room, leaving the same amount of money underneath the bed as there is no safety deposit to leave big amount of money, but I feel that the management has protected the person who stole my money And did not do anything about it although they knew from the number of the Card who is the cleaner that walked into the room at that time and stole $5000 from my underneath my bed I did not get any conversation or offers or support. They just wipe it underneath the table and pretend it’s never happenedhaving the same week after the same day with the first time I got dropped to walking in
Cherie
2025 年 5 月入住 4 晚
10/10 超赞
Brigitte
团体旅客
2025 年 5 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel très bien situé a proximité de Michigan Avenue . Personnel dévoué . Petit déjeuner correct . Boissons chaudes à volonté très appréciable. Chambre spacieuse.
Brigitte
2025 年 5 月入住 7 晚
10/10 超赞
Sherry
与家人及幼儿出行
2025 年 5 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
I like the 2 bedrooms just wish each had a bathroom.
Sherry
2025 年 5 月入住 3 晚
10/10 超赞
Ramon
2025 年 5 月 16 日
满意:员工和服务,清洁度
I didn’t like that there was no ice machine but other than that it was wonderful
Ramon
2025 年 4 月入住 1 晚
10/10 超赞
MOHAMMAD
2025 年 5 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
MOHAMMAD
2025 年 5 月入住 6 晚
10/10 超赞
sara
团体旅客
2025 年 5 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great room
sara
2025 年 4 月入住 2 晚
2/10 糟糕
Cherie
2025 年 5 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had the mad walked to my room when I was out early in the morning and stolen 5000 , the hotel did not do any thing about it . They can see who walked to my room . I know who is she .every cleaner got card with number . They know exactly who robed me but they coverd it up . Next week same time same cleaner tried to get to the room with black men with here even when I have do not disturb since. They were thinking I was out and part 2 to rob me agin . There was no cleaning equipment. Only the desire to rob me agin . I told the manger and agin. I got ignored. They why the place do not have safe so the staff can rob you . One thing I learn . Never have any cash money or cards left in the rooms because the staff will robs you . And nothing you can do about it
Cherie
2025 年 5 月入住 6 晚
10/10 超赞
Megan,Hartland
2025 年 5 月 12 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location and rooms were great!
Megan
2025 年 5 月入住 2 晚
10/10 超赞
Alicia,East Chicago
与配偶出行
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was beautiful. Loved the views and the little amenities. So quiet and off from the traffic of the city. Definitely will stay again!
Alicia
2025 年 5 月入住 1 晚
10/10 超赞
Arieyanna
2025 年 5 月 9 日
Loved the roon was perfect for me my husband and son
Arieyanna
2025 年 5 月入住 1 晚
10/10 超赞
Ronald
与家人出行
2025 年 5 月 9 日
满意:服务设施
Spacious and quiet.
Ronald
2025 年 5 月入住 1 晚
10/10 超赞
Andres
与家人出行, 与配偶出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love it
Andres
2025 年 5 月入住 1 晚
2/10 糟糕
Cherie
2025 年 5 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This place do not offer safety deposit when you are not in the room the cleaning staff walk into the room behind your back and steal your money and your credit card and when you purchase there is no action done about it. I have $5000 stole from me plus my international credit card, which cost me a hard headache to replace. I will not trust to leave anything in their room or stuff.
Cherie
2025 年 4 月入住 5 晚
2/10 糟糕
Cherie
2025 年 5 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel do not offer safety deposit to keep your important paper in your money. I have the cleaning staff walked in to my room and installed $5000 plus my credit card with an international account which is very hard to replace and the hotel did nothing about it.
Cherie
2025 年 5 月入住 5 晚
10/10 超赞
Christian Yves
与家人及幼儿出行, 团体旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One of the best hotel in Chicago downtown.
Christian Yves
2025 年 5 月入住 1 晚
8/10 还可以
chandrajeet
商务旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
it is very close to the Michigan River, shopping centers and parks.
chandrajeet
2025 年 4 月入住 4 晚
10/10 超赞
Diane
商务旅客
2025 年 5 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great front desk service. The rooms were spacious with a full kitchen. A real gem in the middle of downtown.