This place is amazing. Pictures really don’t do it justice. High rise city view room was breathtaking. The only thing that could have possibly been better would be the in room coffee (cheap, slide in pods). Will always stay here when I come to chicago
Sara
2025 年 5 月入住 2 晚
10/10
This is a sharp hotel, with lots of fine features. The room was spacious and well-appointed. The view from the new and well-equipped 43rd floor gym is exquisite. The staff answered my questions and helped me out when needed.
Richard
2025 年 5 月入住 3 晚
10/10
Upon check-in we received a complimentary upgrade to a beautiful suite with a breathtaking view of the lake, city and parks! Lovely hotel and great location!
William
2025 年 5 月入住 1 晚
10/10
Beautiful rooms and views.
Azariahs Beauty
2025 年 5 月入住 1 晚
10/10
The view from my room.
Kyesa
2025 年 5 月入住 1 晚
10/10
Clean room
Michael
2025 年 3 月入住 1 晚
10/10
Very beautiful hotel
Milayna
2025 年 3 月入住 2 晚
6/10
Love staying here! Rooms are great depending on which you book. Only thing is tht the bathrooms could have been more deep cleaned. In the shower was kinda starting to get black spots and heavy water stains.
Great location and great staff.
jarrod
2025 年 5 月入住 1 晚
2/10
Hidden fees. Over charged for parking $85 per night. I didn’t even park a car there.
brandy
2025 年 4 月入住 2 晚
8/10
The Swissotel property is very well maintained and the Staff are very accommodating. Room was clean, however, the holes in the sheets made us wonder.
Would we stay there again... absolutely.
We had a very pleasant stay.
Kevin
2025 年 5 月入住 1 晚
2/10
This wasn’t a good experience for my birthday at all
Latisha
2025 年 5 月入住 1 晚
2/10
If you care about where you stay and your accommodations, book somewhere else.
I booked a prepaid, nonrefundable stay for my anniversary. When we arrive, we had to wait 15 minutes to check in before being told they overbooked and didn't have a room for us. We were promised the director of front office would reach out in regards to a refund, travel reimbursement and rebooking, but no one has reached out and I continue to follow up unsuccessfully.
Mark
2025 年 5 月入住 1 晚
2/10
We booked a room through Expedia and did not have a room when we got there.
Elise
2025 年 5 月入住 1 晚
10/10
This hotel is a great location, walking distance to almost everything to Navy pier to miracle Mile excellent restaurant, the palms in the facility itself.
Robert
2025 年 5 月入住 4 晚
2/10
Needs updated
Antonio
2025 年 5 月入住 3 晚
10/10
Did not interact much with staff but overall It was a great experience, view, location, etc
Dayana
2025 年 5 月入住 4 晚
10/10
Wonderful stay!
Susan
2025 年 5 月入住 1 晚
10/10
Good location and service, very clean.
Qinghua
2025 年 5 月入住 3 晚
10/10
Staff was amazing at check in. Housekeeping was behind and our goon wasn’t ready with no ETA. So they offered us an upgraded room at no charge. It’s clean and beautiful with great views!