2/10 糟糕
Ashley
与配偶出行
2024 年 9 月 17 日
满意:住宿条件和设施,清洁度
不满意:服务设施,员工和服务
I would like to say that I was highly disappointed with the customer service, after already having the room booked for over a week I was contacted an hr and a half after check in on the day I was suppose to be there with additional requirements including a $200 fee (Hopefully I get that back) check in was at 3pm I wasnt able to get into my room till 6pm and I had a concert to attend at 8pm this rush caused more stress then it was worth but yes make sure the now $500 room is really worth it because there is hidden fees
Ashley
2024 年 9 月入住 1 晚