The staff were very friendly and nice but thats the most positive thing I can say. First thing I notice getting off the elevator was a strong smell of smoke when the hotel is smoke free. My room originally did not have a shower curtain and had to ask for one, tv also didn't work. Then the people next to us you could hear everything going on and it was connected rooms so when they were smoking it was coming into our room. I personally started to have breathing problems. My partner then talked to the front desk and they switched us. Second room door handle would not always lock and our deadbolt lock didn't work. My partner went to the gym and half the machines didn't work. We were suppose to stay for 12 nights. Second day into our stay of the second room plumbing stop working. So we stayed 5 nights and checked out early. I have never felt so sick from that much smoke in a place that it made asthmatic. The staff were very nice but the hotel really needs big changes or something because no one is following the no smoking rule.
Courtney
2025 年 5 月入住 12 晚
4/10 很差
Shaun
2025 年 5 月 18 日
Quick of the freeway. But no shower curtain, no outlets by the bed to charge devices, loud noise from the fridge all night.
Shaun
2025 年 5 月入住 1 晚
6/10 一般
Daniel
与家人出行
2025 年 5 月 18 日
满意:员工和服务,清洁度
The hallways reaped of cigarette smoke. The beds were very uncomfortable. Some of the springs were popping through the mattress. The fridge was making a horrible sound all night
Daniel
2025 年 5 月入住 1 晚
6/10 一般
Scott
2025 年 5 月 11 日
不满意:服务设施
Well worn but for the price it was okay. Can hear everything through the walls and even the vents in the bathroom. Cleanliness was okay, some items that look dirty are just well used.
Scott
2025 年 5 月入住 3 晚
10/10 超赞
Dioshanna
与家人及幼儿出行
2025 年 5 月 7 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was exactly what we expected and need
Dioshanna
2025 年 5 月入住 1 晚
4/10 很差
Denise
2025 年 4 月 30 日
不满意:清洁度、员工和服务、住宿条件和设施
Room 103 was disappointing but we were too tired to request a room change. Luckily, we were not in the room long during our 4-day stay. I learned that not all rooms have a hair dryer...I didn't get one until our last day. The toilet didn't flush everything even after multiple attempts. They gave us two towels and one washcloth for two people for four days. I had to ask for more. I had to pull a glop of hair out of the shower drain before I could take a shower. When we mentioned this twice to the person at the desk (two different people) they both said they would make a note of it and would fix it. They didn't even offer us a discount when we checked out.
Now that I look back, we really should have changed rooms after the first night. We definitely will not stay there again. We visit Chicago often and never had such a poor experience with the other hotels we stayed at.
Denise
2025 年 4 月入住 3 晚
10/10 超赞
Thomas
2025 年 4 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Quite
Thomas
2025 年 4 月入住 1 晚
6/10 一般
catherine
与配偶出行
2025 年 4 月 28 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
We arrived at noon charge an early check fee when room was ready. First room had no tv plus an unworking phone. Second room sheets had black stuff on onside. They looked like they were on older side. Would not stay again
catherine
2025 年 4 月入住 2 晚
10/10 超赞
gabriela
2025 年 4 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very calm environment.
gabriela
2025 年 4 月入住 1 晚
6/10 一般
jai
2025 年 4 月 26 日
Nothing special no food options
jai
2025 年 4 月入住 3 晚
10/10 超赞
David
团体旅客
2025 年 4 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to the convention center. Just a walk away.
David
2025 年 4 月入住 1 晚
10/10 超赞
John
商务旅客
2025 年 4 月 25 日
满意:清洁度、员工和服务、住宿条件和设施
Great place. Man on front desk super kind. There is an italian resto right beside that had the best deep dish pizza ever
John
2025 年 4 月入住 1 晚
2/10 糟糕
Rachael
与配偶出行
2025 年 4 月 21 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
People partying on balcony above. Rude service!
Rachael
2025 年 4 月入住 2 晚
6/10 一般
dashnyam
2025 年 4 月 18 日
满意:员工和服务
不满意:住宿条件和设施
dashnyam
2025 年 4 月入住 1 晚
2/10 糟糕
Jorge
与家人出行, 商务旅客
2025 年 4 月 17 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel needs to be updated. The AC unit in my room was making big noice all night. The hair dryer was very bad conditions. Blankets were dirty i wont stay again
Jorge
2025 年 4 月入住 1 晚
4/10 很差
Caitlyn
2025 年 4 月 9 日
不满意:员工和服务、服务设施、住宿条件和设施
Caitlyn
2025 年 4 月入住 2 晚
2/10 糟糕
Charlene
与配偶出行
2025 年 4 月 6 日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Everything was fine untill the morning woke up to a room filled with ants and nosiy construction.