I stayed at this same hotel in Austin, TX and had an amazing experience — beautiful property, beds like clouds. This time was a completely different story. For over $200 a night, I expected the same quality, but instead found a dirty property and rock-hard beds. Totally disappointing for the price. Honestly, I wish I could get a refund. I won’t be staying here again.
Jeri
2025 年 4 月入住 2 晚
8/10 还可以
Arian
与家人及幼儿出行
2025 年 4 月 25 日
满意:清洁度、员工和服务、服务设施
Great location.
Arian
2025 年 4 月入住 2 晚
8/10 还可以
Normand
与家人出行
2025 年 4 月 21 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
One elevator was down
Normand
2025 年 3 月入住 1 晚
8/10 还可以
John
2025 年 4 月 17 日
满意:清洁度、员工和服务、住宿条件和设施
Overall, good location and comfortable room. Minor issues - only 1 of 2 elevators working, safe in room did not work, shower drain slow.
John
2025 年 4 月入住 1 晚
6/10 一般
Alejandra
与家人出行
2025 年 4 月 15 日
满意:员工和服务
When we visited, one of the two elevators was not working and it made any coming down or up the room so frustrating to have to wait so long. We ended up using the stairs for most of our stay. Due to this same issue, room service had a hard time going from floor to floor so we ended up not having room service some days until later in the day that we’d just opt out of it. The first day that we got there my kids found crumbs of food all over the floor and the door handles were a little sticky. Overall the value was good as well as the room and the staff was always nice and helpful.
Alejandra
2025 年 4 月入住 3 晚
6/10 一般
Chanson
2025 年 4 月 8 日
不满意:员工和服务,清洁度
Chanson
2025 年 4 月入住 1 晚
6/10 一般
Brian,Columbus
2025 年 4 月 8 日
满意:员工和服务,清洁度
Brian
2025 年 4 月入住 1 晚
10/10 超赞
Todd M
2025 年 4 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Great place to stay but only one elevator was working so we had to wait alot.
Todd M
2025 年 3 月入住 1 晚
10/10 超赞
Adam,Shelbyville
与配偶出行
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff. Room was small and beds were firm. Layout and amenities were nice. Decent size mini fridge. The shower had amazing water pressure! Very clean place and very friendly staff. Safe & Secure rooms and entry points.
Adam
2025 年 3 月入住 1 晚
10/10 超赞
David John Henderson
2025 年 3 月 29 日
David John Henderson
2025 年 3 月入住 1 晚
10/10 超赞
Tori
2025 年 3 月 27 日
满意:清洁度、员工和服务、住宿条件和设施
.
Tori
2025 年 3 月入住 1 晚
6/10 一般
Emily
与家人出行
2025 年 3 月 25 日
Poor house keeping during stay …
Emily
2025 年 3 月入住 3 晚
10/10 超赞
Doug,Blaby
2025 年 3 月 16 日
满意:清洁度、员工和服务、住宿条件和设施
Doug
2025 年 3 月入住 4 晚
10/10 超赞
Brittany
与家人出行, 带宠物出行
2025 年 3 月 15 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The whole hotel is clean. I wish you can order food at the bar. Free breakfast.
Brittany
2025 年 3 月入住 1 晚
10/10 超赞
Shondrita
2025 年 2 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Service was great
Shondrita
2025 年 2 月入住 2 晚
10/10 超赞
Barry
2025 年 2 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Place
Barry
2025 年 2 月入住 1 晚
6/10 一般
Rayze
与家人出行
2025 年 2 月 18 日
不满意:员工和服务,清洁度
Our room was not very clean especially the bathroom . The hotel otherwise was not especially reasonable considering breakfast and parking not included and rom was very small and unexceptional.
Rayze
2025 年 2 月入住 1 晚
10/10 超赞
Jim
2025 年 2 月 9 日
Jim
2025 年 2 月入住 1 晚
10/10 超赞
Sydney
与配偶出行
2025 年 2 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were very helpful and always nice. The rooms were clean and right next to everything. The downside is that the hotel is behind a condo building so you can't really see the city or the river, there are no microwaves in the rooms and the coffee maker in our room had calcium build up from the water.
Sydney
2025 年 1 月入住 4 晚
10/10 超赞
Timothy
与家人出行
2025 年 2 月 3 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Thumbs up
Very clean with friendly staff
Timothy
2025 年 1 月入住 4 晚
8/10 还可以
Margaret
2025 年 1 月 28 日
满意:清洁度、住宿条件和设施、客房舒适度
Noisy
We ordered breakfast, I asked for decaf coffee and I was almost finished with my meal before I got coffee. My husband wanted regular coffee & they ran out of that. Room was very noisy.
Margaret
2025 年 1 月入住 1 晚
10/10 超赞
Matt
2025 年 1 月 26 日
Matt
2025 年 1 月入住 1 晚
10/10 超赞
Hallie
2025 年 1 月 24 日
Hallie
2025 年 1 月入住 2 晚
6/10 一般
真实旅客
与家人出行
2025 年 1 月 16 日
Okay
We couldn’t get the heat/air to work properly. It stayed warm in our room, even with lowering the heat setting and then turning the air on. No mini fridge, which is something we planned to have. Pool area was okay, definitely not heated though. Only a shower(at least in our room), no bath tub. There is only one switch for the bathroom sink area and shower/toilet. And it’s bright by the sink area.
Plus’ Pets are welcome at no extra cost which is nice, but it’s right in town and no grass area for them to go potty(at least anywhere close). It’s within walking distance to several things.