Staff was very friendly. We're doing touchups around the hotel, which is always nice to see. We were barely in the room, but overall good experience for a night stay.
Kyle
2025 年 5 月入住 1 晚
6/10 一般
Angie
与家人及幼儿出行, 与家人出行, 商务旅客
2025 年 5 月 20 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The breakfast was great. Staff was friendly and polite. They were renovating and it sounded like they worked late into the night. It would have been nice to know that before I made reservations. I would have stayed somewhere else.
Angie
2025 年 5 月入住 2 晚
6/10 一般
Collette,New London
与配偶出行
2025 年 5 月 19 日
满意:清洁度、员工和服务、服务设施
The property will be nice but during our stay there was upgrades going on. So the hotel smelled of paint and there was paint, tape and workers everywhere. The hotel was still clean and the workers were pleasant.
Collette
2025 年 5 月入住 1 晚
2/10 糟糕
Bailey
商务旅客
2025 年 5 月 17 日
不满意:清洁度、员工和服务、住宿条件和设施
Absolutely terrible, stay anywhere else. Checked in and my room’s bathroom was not clean. Went downstairs asked for a new room or for someone to clean it and was told that housekeeping “left” so I was given cleaning supplies to clean it myself. Then the next day my bathroom still wasn’t cleaned and i was once again told the housekeeper left for the day. All this and no refund or discount. Also staff pretended to call management or care at all, I didn’t need it to be sparkling clean but it was truly so dirty I had to shower in my coworkers room both evenings. You’re joking. Also they are doing the most construction I have ever seen on a hotel so maybe yeah just stay somewhere else it’s not worth the money to stay here.
Bailey
2025 年 5 月入住 2 晚
10/10 超赞
Christopher
2025 年 5 月 12 日
满意:清洁度、员工和服务、住宿条件和设施
great check in experience.
And warm cinnamon buns at breakfast!?! YUM!
Christopher
2025 年 5 月入住 2 晚
8/10 还可以
Lisa
团体旅客
2025 年 5 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location looked stretchy but it was a nice hotel. Good location. Trolley accessible.
Lisa
2025 年 5 月入住 1 晚
2/10 糟糕
Jennifer,Anna
与家人出行
2025 年 5 月 6 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room wasn’t ready when we got there at 4pm. They told us it would be 15 to 20 minutes and it would be ready. Time went by and went back to the front desk and she said it still wasn’t ready. I had to use my sister’s room to get ready for graduation. We went back at 5pm and the room still wasn’t done. Staff there was terrible and they never made the situation right. The manager went home and rooms were not ready for other people behind us waiting also. I’m calling corporate office to make a formal complaint.
Jennifer
2025 年 5 月入住 1 晚
4/10 很差
Alexis
与家人及幼儿出行
2025 年 5 月 3 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Room wasn't clean even after checking in late. Would like to speak with someone
Alexis
2025 年 5 月入住 2 晚
10/10 超赞
Karen
2025 年 4 月 20 日
满意:清洁度、员工和服务、住宿条件和设施
Karen
2025 年 4 月入住 3 晚
10/10 超赞
Darlene
2025 年 4 月 17 日
Darlene
2025 年 3 月入住 2 晚
8/10 还可以
Daniel
与家人及幼儿出行, 与家人出行
2025 年 4 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They are putting in effort to revamp the facility. The room was spacious and clean, and the bathrooms were nice with many amenities provided (locked/mounted). Great breakfast selection that tasted good! Big, clean pool, but it was chilly, and towels ran low.
Daniel
2025 年 4 月入住 4 晚
10/10 超赞
Eric
2025 年 4 月 14 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
N
Eric
2025 年 4 月入住 2 晚
8/10 还可以
Shanequa
2025 年 4 月 13 日
满意:住宿条件和设施,员工和服务
Our stay was ok. The staff was very friendly
Shanequa
2025 年 4 月入住 2 晚
8/10 还可以
Renee
与家人出行
2025 年 4 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
The hotel was great, staff friendly and helpful. The breakfast was disappointing. They had a hot breakfast but it was tasteless. The coffee was too strong.
Renee
2025 年 4 月入住 1 晚
8/10 还可以
Michael
团体旅客
2025 年 4 月 10 日
满意:员工和服务,清洁度
The rooms were clean , the facility was nice however you can hear absolutely everything in your room.. you can even hear the neighbors talking in the room next to you at a normal tone.
Michael
2025 年 3 月入住 2 晚
10/10 超赞
Lourita
与家人出行
2025 年 4 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was close to Newport Aquarium
Lourita
2025 年 3 月入住 2 晚
6/10 一般
Nicholas
与家人及幼儿出行, 与家人出行
2025 年 4 月 1 日
满意:服务设施
不满意:住宿条件和设施
Our comforter had dried blood from previous guests. Staff said they accidentally mixed clean comforters with the dirty ones.
Nicholas
2025 年 3 月入住 1 晚
10/10 超赞
Tracy
与配偶出行
2025 年 3 月 30 日
满意:服务设施,清洁度
Excelent
Tracy
2025 年 3 月入住 1 晚
8/10 还可以
James
2025 年 3 月 29 日
满意:清洁度
Plenty of space!!
James
2025 年 3 月入住 1 晚
10/10 超赞
Edward
与家人出行
2025 年 3 月 29 日
满意:清洁度、员工和服务、服务设施
All good, pool could be warmer but room great and relaxing
Edward
2025 年 3 月入住 1 晚
2/10 糟糕
Gabriela
与家人出行
2025 年 3 月 23 日
满意:清洁度
不满意:服务设施,员工和服务
So many complaints. Don't stay here.
Gabriela
2025 年 3 月入住 1 晚
2/10 糟糕
Zachary
与配偶出行
2025 年 3 月 10 日
不满意:清洁度、员工和服务、住宿条件和设施
Heating system did not work. No maintenance on site at night so we were told we were out of luck. They refused to send anyone to our room to check it out to help fix it. We checked out less than an hour into our stay.
Zachary
2025 年 3 月入住 1 晚
2/10 糟糕
Eugene
与配偶出行
2025 年 3 月 5 日
不满意:服务设施
They Double charged me and the employee there on the day we left was very unknowledgable and i think shes the one that charged me again. And she only charged me 98 dollars which makes me believe that expedia overcharges people. Not using expedia or holiday inn anymore.