The staff was an incredible as the other reviewers have said. I was in town for medical care and let concierge know, just in case something happened and I needed an ambulance; they said they’d make a note of it. When I got back to my room after my procedure, Autumn from concierge had left a beautiful tray of flowers, snacks, ginger ale, and a handwritten note saying she hopes I feel better soon. It was above and beyond. Highly, highly recommend this beautiful hotel and their even lovelier staff.