We checked in the late evening after a long drive from Alabama. Room was so dirty. Food on walls, doors sticky with food and bathroom was grosss. Hair on walls, floors filthy and counters sticky. I was in shock! I actually washed the floor with a wash cloth from bathroom. This is my go to place and always was top notch. Sad to see my favorite get checked off my list.
Tammy
2025 年 5 月入住 1 晚
10/10 超赞
Lisa
与家人出行
2025 年 5 月 10 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Started for four days and the stay was comfortable, with easy access too meet my needs. Breakfast was a big hit for my teenager!
Lisa
2025 年 5 月入住 4 晚
10/10 超赞
William
与家人出行
2025 年 5 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
First time staying at Tru. Found it to be a reasonable place for a short stay. The bed was really comfortable!
William
2025 年 5 月入住 1 晚
10/10 超赞
Kimberly
与家人出行
2025 年 5 月 6 日
Friendly staff and kids loved the pool
Kimberly
2025 年 5 月入住 2 晚
10/10 超赞
Gary
2025 年 5 月 5 日
满意:住宿条件和设施,清洁度
First time stay in a Hilton Tru property worked out fine and rate was $45 less per night than a comparable rated property so was able to save some cash which is always a good thing. Stayed 2 nights and had no issues. Would recommend accordingly!
Gary
2025 年 5 月入住 2 晚
10/10 超赞
Rachel,Evarts
2025 年 4 月 29 日
Rachel
2025 年 4 月入住 3 晚
10/10 超赞
Nicholas
2025 年 4 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
huge shoutout to the hotel staff — they were amazing from the moment we arrived.
A young lady named Jayden (and another gentleman whose name I didn't catch) were so welcoming and attentive. I even saw them checking in with guests in the lobby to make sure everyone was good!
When my daughter dropped her bracelet down the sink, they handled it without any drama — came right up and got it out of the drain.
Just an awesome experience — can't say enough good things about them!
Nicholas
2025 年 4 月入住 1 晚
2/10 糟糕
Kacey
与家人出行
2025 年 4 月 27 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was the first time I stayed at a tru by Hilton and was severely disappointed! The price for this hotel was 190 dollars which I don’t mind paying. Checking in took 15 minutes because the computer keep freezing up so the lady had to go to her office to get us checked in.The hotel was dirty, there was hair in the shower from previous guest, floor was dirty and had some sticky spots, the air conditioner was making a loud noise all night, you could hear everything due to the thin walls without soundproofing. I wish I would have saved my money and sleep in my car(probably would have sleep better) Pillows and bed not the worst but definitely not good! The next morning we found red spots on the bedding, Please save your money and stay somewhere else or you will be disappointed!!!
Kacey
2025 年 4 月入住 1 晚
10/10 超赞
Eldra
2025 年 4 月 26 日
满意:清洁度、员工和服务、住宿条件和设施
Eldra
2025 年 2 月入住 1 晚
10/10 超赞
Jeffrey
2025 年 4 月 24 日
Jeffrey
2025 年 3 月入住 4 晚
10/10 超赞
Khory
与配偶出行
2025 年 4 月 16 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Easy nice staff
Khory
2025 年 4 月入住 1 晚
10/10 超赞
Mark
2025 年 4 月 15 日
满意:清洁度、员工和服务、住宿条件和设施
Great
Mark
2025 年 4 月入住 1 晚
2/10 糟糕
PONELL
2025 年 4 月 13 日
PONELL
2025 年 4 月入住 4 晚
10/10 超赞
Angie
2025 年 4 月 11 日
满意:住宿条件和设施
Angie
2025 年 3 月入住 1 晚
10/10 超赞
angela Nicole
商务旅客
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly, attentive staff.
Clean rooms.
angela Nicole
2025 年 3 月入住 3 晚
8/10 还可以
Kathie
与配偶出行
2025 年 4 月 1 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pricing comparable or better than other options. Come here for the location near family.
Kathie
2025 年 3 月入住 1 晚
2/10 糟糕
Holly
与家人出行
2025 年 3 月 28 日
满意:清洁度
不满意:住宿条件和设施
Our air conditioner was extremely noisy, the walls are very thin and we could hear everything in the rooms next to us and in the hallways.
Holly
2025 年 3 月入住 1 晚
10/10 超赞
angela
商务旅客
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Traveling for work. Booked my next stay before checking out this morning.
angela
2025 年 3 月入住 3 晚
10/10 超赞
Penny
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
When I checked it the staff member was very polite and took care of my reservation.