Puncuk pass resort is located at one of the best locations in Puncuk. However, resort is very old, not maintained probably due to covid and infrastructure is very old and broken. In our room, all furnishings and towels were very dirty and old. Furniture was also not satisfactory. Condition of swimming pool and outside area needs proper maintenance and cleanliness. Resort will charge you for everything you need extra even water, blanket etc. Size of the studio suite is very small as compared to the pictures shown in hotels.com. Overall, disappointing experience except for the location and climate.
Neeraj
2022 年 9 月入住 1 晚
8/10 还可以
Tan
与家人出行
2020 年 3 月 13 日
满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Room too old and light not bright enough caused room dark
Tan
2020 年 3 月入住 1 晚
6/10 一般
iis
与家人出行
2019 年 12 月 26 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
iis
2019 年 12 月入住 1 晚
6/10 一般
Julie
与家人出行
2019 年 12 月 4 日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Puncak stay
Hotel has a great view but the room was rather old. Door has cracks and room while has a fireplace it's rather smelly. Staff were nice and offered us a fan. Overall stay was ok.
Julie
2019 年 11 月入住 1 晚
10/10 超赞
Yeni
2019 年 7 月 24 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Yeni
2019 年 7 月入住 1 晚
10/10 超赞
真实旅客
2019 年 7 月 8 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice hotel with friendly staffs..
Cold in the night. Only problem is the water heater is not hot enough..
Traffic is horrible in this area..
真实旅客
2019 年 7 月入住 2 晚
8/10 还可以
真实旅客
2019 年 6 月 20 日
满意:客房舒适度
不满意:员工和服务
真实旅客
2019 年 6 月入住 2 晚
4/10 很差
Dinesh
2019 年 6 月 12 日
不满意:客房舒适度,员工和服务
Dinesh
2019 年 6 月入住 3 晚
8/10 还可以
真实旅客
2019 年 2 月 17 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2019 年 2 月入住 3 晚
8/10 还可以
真实旅客
2019 年 2 月 11 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
真实旅客
2019 年 1 月入住 5 晚
10/10 超赞
nava,malaysia
2018 年 11 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful hotel with a lot activity to do especially with kids and they have wide choice of food.
nava
2018 年 11 月入住 2 晚
4/10 很差
Anwar
2018 年 10 月 23 日
满意:清洁度
不满意:住宿条件和设施
Nice view but old
The location is fine with very beautiful views of the mountains. However, the hotel was very old. We did request some special requests for anniversary but never met. In general our stay was okay but could be better.
Anwar
2018 年 10 月入住 2 晚
8/10 还可以
Farida
2018 年 10 月 8 日
满意:客房舒适度,员工和服务
The staff is friendly.The room is ok.but not really clean,behind the television,the fridge.The swimming pool still in renovation. We cann't swim. The view is really beautiful and food is good.
Farida
2018 年 10 月入住 1 晚
10/10 超赞
Philip
2018 年 9 月 6 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfortable enjoyable stay in Puncak
My wife and I enjoyed a three night stay at Puncak Pass. The staff were all friendly and helpful, the food was delicious (we had breakfast each morning and dinner twice). The only negative is that there is currently road construction going on right next to the hotel, due to a recent landslide. However, we were not particularly bothered by the construction. Puncak Pass Resort has been in business for many years. It has been renovated, but still holds the nice mountain resort feel to it.
Philip
2018 年 8 月入住 3 晚
8/10 还可以
Camellia
2018 年 1 月 29 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing room with great view
Staffs were amazing. They are so friendly and helpful. Rooms were really clean although the resort is quite old. We were staying in a 2 bedroom villa and it was great. Breakfast was simple but it was good too. Will definitely come back if we visit Puncak again.
Camellia
2018 年 1 月入住 2 晚
2/10 糟糕
mohammed
2018 年 1 月 24 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
من اسوء اماكن الاقامة
المكان سيئ جداً
mohammed
2018 年 1 月入住 2 晚
6/10 一般
Aadel
2017 年 12 月 13 日
满意:清洁度、员工和服务、住宿条件和设施
不满意:客房舒适度
Aadel
2017 年 12 月入住 4 晚
6/10 一般
真实旅客
2017 年 12 月 11 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
its very cold here, rain all day. Dirty, first time come in bungalow and complain by phone 3 times i'm waiting almost 1 hour until house keeping come.
真实旅客
2017 年 12 月入住 1 晚
8/10 还可以
Ibrahim
2017 年 11 月 27 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ibrahim
2017 年 11 月入住 2 晚
10/10 超赞
Ahmad
2017 年 11 月 4 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
فندق ذو اطلاله رائعه وخلابه انصح به وبشده
Ahmad
2017 年 10 月入住 6 晚
10/10 超赞
ABDULRAHEM
2017 年 1 月 19 日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
استكناااااااان
هدوء المكان وارتفاع الفندق عن سطح الارض والاطلالة الرائعة من البلكونة شي جميل في غاية الروعة .
ABDULRAHEM
8/10 还可以
真实旅客
2016 年 12 月 18 日
不满意:客房舒适度
Awesome scenery.
Location was good. Highest peak of mountain which made the scenery breathtaking one. Room was average as the resort is old. Comfort level was not as high as the furnitures and Outlook of room was not maintain. Had a cold night as the fire area didn't burnt the entire night. Overall stay was okay. Good experience.
真实旅客
6/10 一般
Jessica
2016 年 10 月 12 日
满意:清洁度
this was a great place, although i does need an upgrade. the service was great and very cozy. They were doing some renovations when i was there, i hope to visit again once its done.
Jessica
8/10 还可以
Ralf,Rottweil
2016 年 9 月 25 日
满意:员工和服务
Schön gelegenes Resort
Ruhig gelegene Anlage in guter Bergluft und mit schöner Aussicht in die Natur. Das Zimmer war komfortabel und groß. Die Sauberkeit war gut. Frühstücksauswahl gut und ausreichend, Personal war freundlich und hilfsbereit. Um die Gegend zu erkunden ist ein Fahrzeug erforderlich. Leider wird der große Pool derzeit renoviert und kann nicht genutzt werden.